Arrived on Saturday 27th April 2013 at around 12.30 pm and had booked the rooms one month in advance two rooms with connecting door also sent email requesting early check inn as we were traveling up with 3 children for a family wedding and had booked the hotel for the leisure facilities and outside play area, on arrival the rooms were not ready and was told that it would be 1 hour before the rooms will be available and was offered a drink voucher for the delay we waited a further half hour before the rooms were ready, the rooms were clean but the decor was dated and well worn for a four star hotel the kids got changed and headed to the swimming pool with excitement I followed them down to get into the changing rooms you go through the gym which can only be described as the smallest gym facilities i have ever seen !!
The changing rooms were tiny and had the sauna facilities inside, I went into the sauna which was in a very poor state and glass door facing the urinals and toilet !!! we then went through to the swimming pool which was small with half the pool roped off for serious swimmers the other half was also sectioned off for swimming classes for babies, which left a quarter of the pool for general swim what a disappointment !! kids came out after 30 mins as it was too crowded.
The following morning we went down for breakfast again booked in advance and was told there is a vegetarian/meat free option we had to wait to be seated there was a queue we waited patiently for 45 mins once we were seated I went to the hot food breakfast bar to see what vegetarian options were available and was told that other than baked beans and fried tomatoes/ hash browns, I then requested to speak to the restaurant manager he spoke to the chef and offered us an alternative of fish and chips which was ok as the kids eat fish we sat down again and waited and waited then after 45 minutes we received the meals be this time we were beyond hungry, we just went back to he room and packed ready to check out, on checking out I spoke to the duty manager who was also the leisure manager i think as he had a tracksuit on !! he apologised about the problems with the breakfast and offered to credit one of the room cost which we accepted, but still disappointed with the whole stay wouldn't stay hear again have stayed in other Holiday Inn hotels and I am a member of the priority club rewards scheme.
- Official Description (provided by the hotel):
- Discover all that this Bristol Hotel has to offer, 15 minutes from Bristol City Centre and 5 minutes from Bristol Parkway Train Station the Holiday Inn Bristol Filton is a great location for business and leisure travellers situated in 11 Acres of land with its own Fishing Lake.The Hotel has two restaurants, Sampans Oriental, and The Junction, plus a fully licensed lounge and bar. From a great breakfast to a relaxing meal in the evening, our team looks forward to welcoming you.The hotel has 211 fully air-conditioned bedrooms and an Academy Conference Centre boasting 17 purpose built meeting rooms that can accommodate training courses, boardroom meetings and conferences to weddings, dinner dances and graduation balls.The hotel is located within close proximity to UWE, Abbeywood, Airbus and Aztec West, and easy reach of the M4 & M5 motorway network with 300 complimentary car parking spaces. Our Spirit Health and Fitness Club has an indoor pool, sauna, gymnasium, and onsite Beauty Therapist. The Holiday Inn Bristol Filton is within close proximity to Bristol s Cabot Circus Shopping Centre, The Mall Cribbs Causeway, and Bristol Zoo and is a great base explore the south west including the historic city of Bath, Cardiff s Millennium Stadium, and the Cotswolds. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Bristol - Filton Hotel Bristol
- Bristol Holiday Inn