Horrendous customer service. Myself, mum and my 3 children went to the Millhouse today in view to have lunch, the children play in the soft play and to book a children's birthday party for 30. Arrived at 1150 ( they start serving food at 12). The pub was open and a children's party in the soft play was in full flow. We waited over 10 minutes, along with a barrage of dirty looks from some of the parents at the party and with no staff materialising. Another customer, an old lady who was a local, shouted through to the kitchen 3 times before the chef came out, at this point, and 15 mins after arriving,our plans had been ruined and we no longer felt happy to give the Millhouse our business so left. Having now read other reviews on this pub, mine is not a single occurance and seems no customer service comes as standard at The Millhouse, Emerson Green, Bristol
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