We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Full marks in all departments” 5 of 5 stars
Review of East Lodge Country House Hotel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Rowsley
Check In mm/dd/yyyy Check Out mm/dd/yyyy
East Lodge Country House Hotel
Save
You added East Lodge Country House Hotel to your Saves list
4.0 of 5 Hotel   |   Rowsley, Peak District National Park DE4 2EF , England   |  
Hotel amenities
Ranked #1 of 2 Hotels in Rowsley
South Yorkshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Full marks in all departments”
5 of 5 stars Reviewed June 22, 2010

The beautifully manicured and maintained gardens gave us a powerful first impression. We were then met at the door by the General Manager, who checked us in personally. East Lodge gave us a welcome upgrade. We were escorted to a beautiful room by a charming young lady, the first of many capable young people who we were to meet during our stay. As promised on the website, dinner was outstanding. It featured locally-sourced products, intelligently and creatively prepared and presented, served elegantly and efficiently by the attractive team in the restaurant. After a comfortable night, we enjoyed an excellent breakfast from the award-winning menu. Our stay was rounded off by an efficient checkout. I have been a hotelier and a hotel-school director all my life, and can therefore say from a professional perspective, that the family-run East Lodge exceeded all our expectations. Well done

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

241 reviews from our community

Traveler rating
    164
    44
    11
    10
    12
See reviews for
49
128
1
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
Mablethorpe, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2010

For a wonderfully relaxing break in luxurious surroundings with superb food and staff who are courteous, friendly and exceptionally helpful this is the hotel to visit. Set in beautiful grounds in the beautiful Derbyshire Peak District, East Lodge is a convenient base for visiting many interesting and historic places. Give it a try . You will not be disappointed!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Midlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2010

From the moment I arrived I knew that the day would go well. Everything was as requested, and additional requirements were efficiently provided. Without exception the staff were very professional - polite and friendly, attentive, discreet - and put themselves out to ensure that everything we needed was made available.

The manager also went out out of his way to ensure that all of my delegates' needs were met, and that the day was a success. I will definitely use this venue again.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 20, 2010

We stayed for 2 nights for my Husbands 50th birthday and it was great! Dominic was so helpful, he ran out to us with an umbrella when we arrived back in the rain! All of the staff made us really welcome.. The food was the best either of us have ever had, every mouthful was fantastic!! If we lived nearer we would definately be regular customers.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucestershire, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2010

I booked to stay on a Saturday night at East Lodge for my partner's 30th birthday. I did book the day before my partner's birthday at short notice and the hotel offered a discounted superior room for £160.00 including breakfast. During the booking I was asked on the phone if there was anything the hotel could assist with and I requested a large bouquet of flowers to be in placed in the room.

On arrival we were greeted outside the hotel and assisted by a member of staff who kindly took our bags and instantly made us both feel very welcome. All staff were very pleasant, efficient and well mannered.

We were shown to our room and again provided full assistance with our bags. The immaculately clean bedroom was well equipped with a large flat screen TV including Sky, a desk, a two seat sofa and coffee table, a dressing table with chair and a large double bed with a comfortable firm mattress. The fully tiled ensuite bathroom provided a seperate shower cubicle and a bath - and to my partners delight a waterproof tv screen. Also adding to my partners surprise was to be greeted in the room by the ordered bouquet of flowers thoughtfully placed in a large vase.

As we had booked a table for dinner the hotel kindly provided a copy of the menu in our room. A three course meal costs £37 per person including a prestarter (although this is not mentioned in the menu). The menu choice was excellent with a range of dishes such as beef slow cooked for 24 hours, duck, chicken, fish and vegetarian options on offer. Please note the cuisine is a fine dining experience based on quality not quantity. Be advised if you are expecting plates full of food then you will be disappointed - perhaps those who have a larger appetite or belly should look elsewhere!

Before sitting down for our meal, we were cordially greeted by the manager who asked if we wished to order any drink in the bar. A bottle of Peroni lager and a small diet coke was brought to us in addition to a small selection of crisps, olives and peanuts. The drinks came in at just over £8.00 - okay for a special occasion however this cost is bordering City of London drink prices ...

Having selected our courses we were shown to the restaurant. A bottle of wine was ordered and our meals were brought to us when we were ready. Go for the beef or the duck and try the chocolate gateux with apricot ... sublime!

For those of you who enojy breakfast there is a great selection to choose from: the standard fare of full english breakfast to scottish haggis with toast topped with a ducks egg, a meal I have never come across before!

If you are contemplating a hotel for a celebration then East Lodge is perfect. Would I go back again? Definitely. Would I recommend to friends and family? Absolutely!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 31, 2010

6 of us have been going to East Lodge for the last few years for a pre-Christmas lunch. OK until this year...

On the day in question it was snowing heavily and after eating lunch we needed to wait in the bar/lounge for our taxi which was stuck in snow. We had a couple of rounds of coffee and liqueurs then the waiter came up to us and said that because of a wedding in the hotel they wouldn’t be able to serve us any more...

Not sure what they expected us to do at that point... Go and stand outside in the snow? Yes, there was a wedding but we weren’t interfering with it in any way, we were sat quietly in the bar area wanting to pass the time away with coffee and brandy until the taxi finally made it...

We were disgusted that they weren’t interested in us anymore but even so we politely asked for the bill, which never arrived. When our taxi finally made it through the snow we looked for staff to pay but nobody was around. So knowing that they had our phone number, we deliberately left without paying. It was never our intention to avoid paying the bill, we just thought the arrogant management of East Lodge needed to be taught a lesson in customer care and what we did was the only way we could think of to register our protest

The result was a phone call and an exchange of emails where East Lodge insisted we had been told about the wedding (6 of us will dispute that) and we eventually paid the bill without even the slightest indication of an apology from East Lodge. Throughout the email exchange we repeatedly told them why we had done what we did and that we always intended to pay the bill

Whether we should have left without paying the bill is of course debatable but I ask – what would other customers have done when they effectively asked to leave by staff?

Having been there for the last few Christmases, plus any number of Sunday lunches in between, our advice to you all is to eat somewhere else. Hassop Hall is pretty good and polite to their customers, as is Riber Hall and The Peacock, all within a few miles of East Lodge. Failing that try Wetherspoons in Matlock or one of the chip shops in Matlock Bath, at least all of them know how to treat customers

  • Stayed December 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester
Top Contributor
67 reviews 67 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 29, 2010

We stayed for a couple of nights in Jan 2010 for a bit of luxury and some walking.

Personally I was disappointed. The entrance is through a plastic door into a conservatory and a cramped reception area. We ordered a champagne tea, but there was confusion over our order by the apparently inexperienced staff. The tea was had in a tight spot near the reception desk, which was a bit of a thoroughfare. The champagne was insufficiently chilled and rather flat.

The room was large, with a nice sofa, and the bed was very comfortable.

The food in this place is really exceptionally good, I had beef slow cooked for 25 hours - it was wonderful. So was the crab starter. There was a problem with the wine, I had to send 2 bottles back, but the wine waiter agreed that there was a problem with it and there was no awkwardness in having to do this. The aircon in the restaurant was rather noisey and the temperature not well controlled. I would not mention such things normally, but this place charges a huge amount for its rooms (around 300 quid/night, although being January ours was around 180/night) so one might expect something close to perfection.

This hotel focusses strongly on weddings. It has a lovely facade, although you will not see it unless you go into the smallish garden.

  • Stayed January 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to East Lodge Country House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about East Lodge Country House Hotel

Address: Rowsley, Peak District National Park DE4 2EF , England
Location: United Kingdom > England > Peak District National Park > Rowsley
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Rowsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — East Lodge Country House Hotel 4*
Number of rooms: 12
Also Known As:
East Hotel Country
East Lodge Country House Hotel Rowsley, Derbyshire

Owners: What's your side of the story?

If you own or manage East Lodge Country House Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.