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“Room was fine. clean and sanitary.continental breakfast was...” 3 of 5 stars
Review of Super 8 Saanichton/Victoria Airport

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Super 8 Saanichton/Victoria Airport
2.0 of 5 Motel   |   2477 Mt Newton Cross Road | Jct Patricia Bay Hwy (Hwy 17), Central Saanich, British Columbia V8M 2B7, Canada   |  
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Ranked #4 of 4 Hotels in Central Saanich
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171 reviews from our community

Traveler rating
    9
    29
    48
    35
    50
See reviews for
57
43
14
29
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Calgary, Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed August 18, 2014

We chose the Super 8 because we have stayed at a Super 8 before and it was a decent place to stay. We needed somewhere just to sleep for one night as we were leaving the next day. When we arrived, we were greeted by a very nice lady. Unfortunately it went downhill from there. First of all, we had to pay as we checked in, which was our first red flag. The hotel is listed as non-smoking and there was even a sign on the front desk stating that smoking inside was not allowed. In the hallway and up the stairs to our room, the carpet was dirty and it did not smell good. The kicker was when we opened our room door. It smelled SO BAD, that I gagged on the spot. The hotel had been non smoking for maybe a month, but had been smoked in for what smelled like decades prior to that. There were still cigarette burns in the carpet. I was ready to sleep in my car. When we spoke to the lady at the front, she tried to find us another room, but admitted they all smelled bad. She then called her manager/owner who proceeded to argue with her while she tried to get us our money back. She finally convinced him by telling him a prior customer had complained as well. So, in the end we got our refund and found another room. In that short time, the smell had attached itself to my clothes. No hotel should be advertised as non-smoking unless it has been renovated and no longer shows any signs of smoking. I have a hard time believing this place has passed health inspection. The condition of the interior is gross and the management is rude and more interested in the bottom line than customer service. The one redeeming quality was the front desk clerk, who deserves to work in a much nicer hotel where she would be treated like the qualified, friendly, accommodating, customer oriented person that she is. That's why I will give it 2 stars for service.

Room Tip: There are no good rooms in this place.
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2014 via mobile

1. Where is the front door?
2. Is that a broken down trailer park right beside it? Like, right beside it.
3. What the heck is that smell?
4. It's a good deal but what's the chances our car is not going to get broken into?
5. Dark, damp, dingy, and it felt unsafe.
6. Left after being checked in for an hour.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drachten
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed August 8, 2014

Reading all the negative previous reviews didn't stop us from booking a room at the super8, and I'm glad we did! Clean room, frienly staff, nice and clean bathroom, perfect working wifi! What more do you need? Recommended!!

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Saanichton/Victoria Airport

Address: 2477 Mt Newton Cross Road | Jct Patricia Bay Hwy (Hwy 17), Central Saanich, British Columbia V8M 2B7, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Central Saanich
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Central Saanich
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Saanichton/Victoria Airport 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Super 8 Saanichton/Victoria Airport Hotel Saanichton
Super Eight Saanichton
Saanichton Super Eight
Saanichton Super 8

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