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“money grap, overpriced, false advertising, run down, dirty” 1 of 5 stars
Review of Rodmay Heritage Hotel

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Rodmay Heritage Hotel
2.5 of 5 Hotel   |   6251 Yew Street, Powell River, British Columbia V8A 4M8, Canada   |  
Hotel amenities
Ranked #4 of 7 Hotels in Powell River
CRANBROOK
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“money grap, overpriced, false advertising, run down, dirty”
1 of 5 stars Reviewed September 28, 2013

They only want your money, not a lot in return. As soon as you have booked there is no return, the money is gone. Cancellation policy: you have to pay if you like it or not. No return for the fact that you don't get what is advertised. You never get the suite shown on the website, is booked every time. If you are lucky they open the door and allow you a peek.

Main focus is the liquor store, reception is done on the side. Second focus is the restaurant from the 70', it is overpriced, food and service ok.
If you want to stay in rooms from the 70', barely maintained, that's the place to go. It looks like the furniture are all the items the Salvation Army is not able to sell.
We, a family with a two year old, booked a suite to have a separate bedroom. When we arrived they told us that that night there is a big festival going in the pub next to the hotel. They moved us in another suite. We had to wait one hour because the room service was not done. It was a sunny day. The room heated up to close to 40 degree Celsius. A van can't do a lot to cool the room down.
You don't need an alarm on Sunday morning. The pulp mill maintenance guys just run their chain saws at 7:00 am in front of your room. Looks like good neighbour hood. Why working close to the hotel on working days, let's do it on Sundays.
Don't have garbage. You bring it in, you take it out. There is no recycling policy. They keep their recycling bin looked. We had some cardboard boxes to recycle. The maintenance person was referring us to the liquor store. The gal refused to take the boxes. She also runs the reception desk. The recycling bin of the hotel was locked, apparently it belonged to the restaurant. They send me in town to find the recycling container. The recycling container was only for cardboard not other recyclables like plastics. I had run around to find a garbage bin. All bins are locked in Powell River. Nice adventure on a Sunday morning. When I was sharing my experience with the maintenance person I lost a friendship. From this time on he didn't see me any more.

If you want to have the experience to be ripped off in an old historical, heritage place that the place to go to.

I'm travelling a lot in BC, but that's the worst place ever. These guys have no clue how to run a hotel. Good luck in the future.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TripAdScreen, Owner at Rodmay Heritage Hotel, responded to this review, October 4, 2013
Hotel staff moved this family from Suite 8 to Suite 30, (other side of the hotel). They thought this would be more comfortable and quiet room for them and thier child. The Aurora fetival was starting that weekend and there was a street party, a disco and beer garden in the streets around the hotel. They were shown the executive suite as an alternative but declined as it is more expensive. The guests seemed happy with this.
We do have a recycling program and are conscientious about this. The hotel does not ask guests to remove garbage or recycling from the room after their stay with us, this is part of hotel service. This couple had considerable garbage and reclying that they brought to the hotel. Staff suggested they use the city facilities (recycling bins are plentiful and free). Disposing of garbage is costly in Powell River as garbage is sent out by boat. Bins in town are locked to ensure that people who create the garbage pay to dispose of it.
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40 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 2, 2013 via mobile

This hotel is great if you want to experience an old, historical, heritage place. It is ancient. It is rumored to be haunted by 5 ghosts. I heard popping, creaking, cracking sounds throughout and also piano playing over night. My coworker's door kept opening and closing! The rooms are big. The bed is clean and comfortable. The towels were new. The sofa was very dirty. The kitchenware was very dirty. The shower had good water pressure, but had to wait for the hot water to arrive. No air conditioning and the hotel is next to the mill so there was a constant humming noise. The furniture is old and eclectic, from the 70s. I had an orange velvet arm chair. The wifi was weak in some rooms and strong in others.

Stayed August 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 3, 2013

A very cool vibe but it is showing its age. No screens on the windows, no air conditioning. We were provided a fan but it was very noisy. Limited water pressure. Bed was comfortable enough. The best part was the restaurant downstairs which served a large portion of food and opened early enough to catch the 8:10 ferry to Comox

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, UK
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 23, 2013

This hotel is being carefully renovated to return it to it's former beauty. The outside of the hotel doesn't look too inviting yet, but do not let this put you off. Step inside to find a 1920's atmosphere with an antique radio playing music of that era quietly in the background. The hotel is comfortable, clean and different. Food is available in a cafe within the hotel during the day and there are some restaurants close by for the evening.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley City, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2013

this hotel was a delight to stay in. It reminded me of the past where the stairs leading to the upper floor were grand. you could imagine the ladies coming down with their long dresses. The rooms were a flash of the past also with their blue tile floor and blue sink, toilet and bathtub. One of the owners, especially Mary, was very friendly and willing to please. We will come again.

Room Tip: Room 2 on the south side faces the water and the mill, but the mill was not noisey and the steam alw...
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

If you are looking for a hotel with character, than look no further. Our room was clean, had a varnished wooden floor and the bed was comfortable; no water problems and we barely heard the work mill outside. The hotel is located in the historic townsite of Powell River and is within walking distance of the Patricia Theatre, the Townsite brewery and the gardens. The Magpie diner is located in the hotel itself and although we did not eat there many locals raved about the place. Great photos in the hotel lobby, including a number of antique radios playing music from the 1920s and 30s. A memorable place to stay and one that we will remember, unlike the generic hotel/motel rooms you normally find. Staff was friendly and helpful.

Stayed April 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comox, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2013

We were shocked when we drove up to this run down building and realized that this was the Rodmay hotel we had booked for our trip to Powell River because of it's good rating on Trip advisor - we thought there had to be some kind of mistake!
First of all, you should have to go through the mill security gate to get to this hotel - it is directly across the lane and enveloped in mill smog. The rooms are not as shown in the pictures and the charming little irish pub on the website is actually closed down. And be prepared - they ask that you "stagger" shower times with the other guests because of hot water usage "maybe one of you could take a shower in the morning and the others in the afternoon" ... are you kidding me?!?!?!?
No refund, had to forefit a nights stay - brutal dive hotel

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PacificNWAdventurer, Owner at Rodmay Heritage Hotel, responded to this review, April 3, 2013
The circumstances in this situation were that the hotel was fully booked for the long weekend. In addition to regular bookings, we had given a block of rooms for a pee wee hockey team at a discount of 25%. This guest’s wife phoned after all the rooms in the block had been booked, and the clerk at the reservation desk told her that the only room left with 2 beds was Suite 30 and that it had not been upgraded yet, but we could open it up for them if they needed a room. The lady booked the room and was informed of the 24 hr. cancellation policy (this is mandatory before the reservation can be processed). The guests arrived at noon and requested early check in. They were informed that housekeeping was not quite finished but they assured us they just needed to store their equipment. Within minutes the gentleman was back at the desk complaining the room was cold. He was followed shortly by his wife who said she had turned the heaters on and the room was warming up. We ordinarily warm the rooms 2 hrs pre check in time, but they checked in early. At around 4 pm the hotel received a phone call from this fellow saying he wanted to check out. He said the suite was nothing like the one on the web site and that they wanted to be with the rest of the team at another hotel. I explained that we had provided the only room available and had turned away other people enquiring about rooms and would have to charge him a cancellation fee of one night’s stay as per our policy. He was very indignant about this, and said in that case he would stay the night and check out the next day. I processed his early check out and refunded the remainder of his fee. As for the room not being the same, Suite 30 is not offered on the web site, there is no misrepresentation of the room. We have a large building and sometimes when we have a full hotel of families and everyone showers at the same time there can be a very brief time when the water will be lukewarm. The hotel is 102 years old and this is just a fact. We don’t pretend to be anything we are not. Our curb appeal needs improvement, its not that we wouldn’t love to do this, its that we have had a lot places to put money to get a 102 year old heritage property operational and decided to improve the rooms first. The pub is closed temporarily as we are rebuilding our cooler and repairing the roof to keep it operational as well as charming. This is our goal with the whole hotel and we are working on it.
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Additional Information about Rodmay Heritage Hotel

Address: 6251 Yew Street, Powell River, British Columbia V8A 4M8, Canada
Location: Canada > British Columbia > Sunshine Coast > Powell River
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Suites
Hotel Style:
Ranked #4 of 7 Hotels in Powell River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Rodmay Heritage Hotel 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
Beautiful full service heritage hotel located in historic district. Close to beaches, kayaking, hiking, theatre, restaurants ... more   less 
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