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“Autumn Wedding” 5 of 5 stars
Review of Callow Hall Hotel

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Callow Hall Hotel
3.0 of 5 Hotel   |   Mappleton Road | Ashbourne, Mappleton, Ashbourne DE6 2AA, England   |  
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Hotel amenities
Ranked #1 of 1 Hotels in Mappleton
Macclesfield, United Kingdom
1 review
“Autumn Wedding”
5 of 5 stars Reviewed January 3, 2014

We got married at Callow Hall at the end of November and it was a fantastic experience. The setting and building is beautiful. The staff were all very friendly and professional. We made our arrangements with Diana and everything ran like clockwork on the day. Diana was very flexible and accommodating, helping us to have a relaxed and intimate wedding. The bridal bedroom (Dorothy) is gorgeous.

Room Tip: The bridal bedroom (Dorothy) is gorgeous.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    91
    52
    21
    10
    7
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Yoxall
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

We stayed for one night in December. The room was pleasant and large, dinner was very enjoyable and the staff were most welcoming. The hotel has recently been taken over and is clearly on an improving trend. The location is fantastic and I will return in the summer to try again

Stayed December 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 29, 2013

We had our Chrismas Party here this year - a longstanding group of friends (14 of us this year) who nominate one couple every year to pick a venue for a pre Chrismas bash.
This year was one to remember - Diana (the manager) organised everything very efficiently - Simon & Grace looked after us perfectly, ably backed up by all of the other staff no doubt .
The greeting, the setting & the food for our 'Do' were very very good - the beds were comfy & the breakfast warmed by a log fire the next morning was the perfect antidote to the excesses of the night before.
Altogether it was an excellent start to Christmas - to all of the other guests that weekend, sorry if we were a bit noisy!

Room Tip: Some are little larger than others so ask if there is a choice.
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 30, 2013

We recently got married at Callow Hall and the experience from the time we first viewed it to the day after, when we and all of our guests left after a full English Breakfast was a shear joy. Diana and the Callow team were so professional and also extremely friendly. We booked the hotel exclusively, looking for a relaxed atmosphere and it couldn't have gone any better.
The hotel and the location makes Callow an ideal location for a wedding

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 28, 2013

My partner and I booked an appointment to view Callow Hall as a potential wedding venue for next year, when we arrived the lady I had been in touch with on email showed us into a small lounge area where some other guests were drinking champagne and chatting, clearly waiting to be picked up and taken to a nearby wedding. Eventually another girl arrived to speak to us, not the original lady I had spoken to who I took to be the wedding coordinator, or at least front of house manager. The girl who showed us round was absolutely lovely, but she was constantly referring to the brochure as though this was not usually her responsibility and she wasn't sure of the details. Not only that but we were expected to discuss details of our wedding and prices in front of the other guests in a small room where they could hear every word. I'm not sure who felt like more of an imposition on who! We were taken on a tour and shown the room where the ceremony would take place, the window that all of our guests would have been facing had a giant crack in it which was all my partner and I could see. We were shown a couple of bedrooms, which were nice enough, however there were dirty, half full wine glasses on window ledges and sideboards throughout the upstairs area of the hotel, and laundry bags at the top of the stairs, which didn't bother me as much as it did my partner, as it is a working hotel so I could excuse the laundry. We were unfortunately unable to view the bridal suite as it was in use, which was completely understandable. After about 45 minutes, we went away with a few print outs of dates and prices in a paper bag and the feeling that we had been an unavoidable inconvenience to be gotten rid of as quickly as possible. We received no warm welcome, at no point were we congratulated on our engagement or thanked for our interest in the venue, we were forced to discuss financial details in front of strangers and they did not seem keen to encourage us to book our wedding with them. We did unfortunately arrive about 15 minutes late for our appointment, as the venue was much more difficult to find than we anticipated, which may explain why the lady I had spoken to took one look at us and decided not to make an effort for us, but my partner's opinion is that we made a mistake by enquiring about a late availability offer mentioned on the website, as we are hoping to have a short engagement as he is in the military, and that this is the reason they were not inclined to make us feel welcome or special. Either way, suffice it to say we will not be booking our wedding at Callow Hall.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 22, 2013

Lovely location, lovely food, lovely staff, just a few little disappointments - but these certainly did not spoil my weekend.

The entrance to our suite was around the back and the floor was well littered with cigarette buts on the floor or in the plant pots, they should supply an ashtray at least.

Gorgeous room, very spacious but a the cleanliness could have been much better, too many cobwebs and dust lying around.

We were there for two nights and were only given one set of bathroom products, after using them on the first night they did not re fill for the second night, had to use our own.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

We took my parents to this lovely hotel for afternoon tea after a walk around Ilam. We had our tea in a charming period lounge with stunning views of the Deryshire countryside. The food did not disappoint - delicious, dainty sandwiches, homemade scones and a superb selection of cakes. The whole experience was very relaxing and the staff were professional and attentive

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Callow Hall Hotel

Address: Mappleton Road | Ashbourne, Mappleton, Ashbourne DE6 2AA, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Ashbourne > Mappleton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mappleton
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Callow Hall Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Callow Hall is a unique 4 star country house hotel with an unrivalled setting and renowned restaurant, situated at the gateway to the Peak District National Park, close to the lively market town of Ashbourne. Surrounded by 35 acres of private garden, fields and woodland overlooking the Bentley Brook and vale of the River Dove, this ivy-clad Victorian hotel really is a haven of peace and tranquillity but also a perfect base for exploring the splendours that Derbyshire and the ´Peak District´ have to offer. ... more   less 
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