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“Could do better” 3 of 5 stars
Review of Ilam Park Tea Room

Ilam Park Tea Room
Ilam, Peak District National Park, England
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Ranked #2 of 3 Attractions in Ilam
Type: Coffeehouses, Clubs
Attraction details
Manchester
Senior Contributor
36 reviews 36 reviews
14 attraction reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Could do better”
3 of 5 stars Reviewed May 3, 2014

The problems are a lack of organisation and some staff lacking customer service skills. We visited today and in terms of organising the queue there needs to be a dedicated server on hot food at busy periods so that customers who want drinks and or snacks are not held up. When reaching the till staff with friendly dispositions would make the customers experience more enjoyable. We have no problems with the food and drinks just obtaining them.

Visited May 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

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Date | Rating
  • English first
  • Any
English first
High Wycombe
Contributor
18 reviews 18 reviews
4 attraction reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“Great Cream tea”
5 of 5 stars Reviewed May 1, 2014

Walked up Dovedale and across the hills to reach Ilam tea room. Great cream tea, which supplied the energy to walk up Thorpe Cloud on the return leg.

Visited March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
“Mothers Day Lunch 30/03/14”
2 of 5 stars Reviewed March 31, 2014

Food was amazing, Great chef. FOH Service abysmal..FOH staff awful.Waited ages to get a drink.......

Visited March 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 attraction reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Such a beautiful setting”
5 of 5 stars Reviewed January 8, 2014

I have always loved Ilam. It is such a gorgeous setting and the tea shop and toilets mean that it's somewhere you can go with all age groups. The cafe is lovely and the tea and scones are great tasting and very good value. Lots of people come with dogs and I really liked the fact that they had blankets so that people who wanted to sit outside could keep warm.

Visited January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NationalTrustPeak, Catering Manager at Ilam Park Tea Room, responded to this review, April 10, 2014
Thank you for your review. We think it's great when people appreciate the views (and our baking). We will keep making the scones for you to enjoy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Senior Contributor
36 reviews 36 reviews
14 attraction reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“What a view!”
4 of 5 stars Reviewed December 21, 2013

We never tire of the view from the terrace and tea room of Ilam Park near the confluence of the Manifold and Dove rivers. Absolutely spectacular! It is complimented by good food and pleasant service in the tea room. The coffee and walnut cake is remarkable. It's a great place to relax inside or out when the weather allows. We will visit again in the New Year.

Visited December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NationalTrustPeak, Catering Manager at Ilam Park Tea Room, responded to this review, April 10, 2014
Thank you for your review. We are glad you like our tea room and grounds. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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