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“Easy and convenient” 4 of 5 stars
Review of Hilton Amsterdam Airport Schiphol

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Hilton Amsterdam Airport Schiphol
4.0 of 5 Hotel   |   Schiphol Boulevard 701, 1118 BN Schiphol, The Netherlands   |  
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Ranked #6 of 6 Hotels in Schiphol
GreenLeadersGold level
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Easy and convenient”
4 of 5 stars Reviewed February 7, 2014

If you want to stay close to the airport, walking distance, in Schiphol you have basically 2 choices, The Sheraton and Hilton, Both easy accessible from the Plaza.
Hilton is building next to current hotel a new state of the art hotel so you will have some noise but nothing worrying. If you cannot hear the planes you cannot hear the works... Simple.
Staff professional and friendly. Rooms are ok need upgrading, but the new hotel is coming soon..

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, February 13, 2014
Dear Hilton Schiphol Guest,

I am pleased to read your review to share your experiences with future / loyal guests. It is nice to notice that you have experienced a most comfortable stay!

Indeed, our rooms are soundproof and there is no disturbance from the construction.

Looking forward to welcome you back to our hotel at ths Schipol area.

Yours sincerely,

Desi Janson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,031 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Tipperary, Ireland
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 5, 2014

Conveniently located, only 200 metres from the entrance to Schiphol Airport, the Hilton is an ideal location for Business Meetings. However, the hotel itself is old and tired, and a shiny new one is under construction in front of it. So the whole place is a bit of a building site at present.
Really not an environment you want to be stuck in for any length of time. Certainly to be avoided if you are on a holiday.

Saying that, the staff were great, service excellent etc.

It is difficult to work on a laptop in the comfortable couches in the lobby. You can only gain access to the executive lounge if you are a room resident. So if you are attending business meetings, and need to do a little work, there is nowhere for you to work comfortably. For such a business focused hotel this is a distinct disadvantage.

The internet in the lobby is free, and that is to be commended. When you go into the business suites you need tickets to access the internet there, which is a bit messy, but I assume it is to protect the speeds of the commercial internet offering.

Room Tip: Not a place to sleep in at present, due to the construction next door. If you must stay I guess spe...
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, February 13, 2014
Dear Guest,

Thank you for your review at Tripadvisor - we appreciate the feedback of our guests!

I am pleased to notice that overall you experienced a pleasant stay, your compliments towards the location and service of team members are highly appreciated.

Our hotel also offers a Business Centre, upon a next possible stay please ask our agent at the Business Desk for a good working spot to make your stay more productive.

I do hope to have the pleasure to welcome you back with us in the hotel.

Kind Regards,

Desi Janson
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Reykjavik, Iceland
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 31, 2014

I was on my way to Barcelona from Iceland, I had to catch up the flight to Barcelona early in the morning so I decided to book this hotel, all paid in advance. The location is perfect if you are in between flights. It's pricey but then again it's a 5star hotel ;). The room was comfortable, bathroom was spotless. I had a good sleep that night. I didn't get free WiFi neither breakfast, I didn't even bother to ask since I checked out so early ( 5 am ).

  • Stayed January 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, February 6, 2014
Dear Guest,

You have marked your stay with 3 stars, which shows us that you experienced a most comfortable stay.

We also offer special packages with Breakfast and Internet included, for a next possible stay in case you would be needing these services.

I do hope to have the pleasure to welcome you back with us in the hotel!

Yours sincerely,

Desi Janson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Positano, Italy
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 28, 2014

The hotel is located at the airport landside, a shuttlebus takes you to the hotel in just a couple of minutes. The hotel is getting old. The rooms are a bit old fashioned and the electronics from a long long time ago. I don't stay here for the great rooms, but I like staying here for the great staff! The guys who drive the shuttle are great, they recognize you and it's Always fun talking to them, the frontdesk staff is also very friendly and caring. When I was sick they came to my room with tea and honey, that's an example of hospitality! At this time a new great Hilton is being build next to the hotel, in about one year the Hilton Schiphol will be awesome, that new iconic building and the great staff will make it perfect. For now, I just have to stick with the old tv, the old airco and wait wait for the opening of the new Hilton!

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, February 6, 2014
Dear Hilton Amsterdam Airport Schiphol,

We are very pleased to read your review as this shows other travelers the high level of our service which you received from the Hilton Schiphol team.

Thank you for sharing your great experience at Tripadvisor, looking forward to welcome you back with us in the hotel and thank you for your loyalty to our hotel.

With best personal regards,

Desi Janson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, United States
1 review
2 of 5 stars Reviewed January 28, 2014

The rooms smell old, and need to be updated. The internet access is WAY too expensive for the service you get. However, the location at the airport is great since you are right there when you get up in the morning, so there is no "rush" to get to the check in area.

  • Stayed January 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, February 6, 2014
Dear Guest,

I would like to thank you for your review at Tripadvisor, we appreciate our guests review's.

It is Hilton policy to offer complimentary Internet within our public area's and Business Centre.

Thank you for your compliment towards the location of our hotel, it is indeed convenient to stay at the airport for your travel arrangements. Schiphol plaza also offers various Shop's and you can easily take a train to the City of Amsterdam.

Looking forward to welcome you back with us in the hotel upon a future visit to the Schiphol area.

Yours sincerely,

Desi Janson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
France
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 28, 2014

I stayed in this Hotel 4 or 5 times during last 2 years, good Hotel with Hilton services, comfortable rooms, Professional Staff, Good breakfast in the morning, recently they are doing some modification in roads around the Hotel, therefore it is little bit Hard to find the Hotel if you drive a Car.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, February 6, 2014
Dear Guest,

Thank you for your review at Tripadvisor and your loyality to the Hilton Schiphol!

Indeed, our entrance of the hotel has been changed, when arriving at the airport by car please follow the signages 'Car Rental' . These signs will lead you to the correct entrance of the Hilton Amsterdam Airport Schiphol.

Thank you for your compliments with regards to our team members and quality of our breakfast .

Looking forward to welcome back to the Hilton Schiphol!

Yours sincerely,

Desi Janson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, ND
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 27, 2014

Pros:The location is great. Easy to walk to from Schipol and plenty of signage to ensure you dont get lost. Front desk staff was very polite and i had no wait to check in.

Cons: Construction is underway for a new hilton to open in 2015 so i completely understand that there isnt a big effort to renovate but was disappointed at how rundown the rooms were. The room was clean but furnishings looked old, bathroom shower leaked all over the floor and the internet fee was outrageous (22 euro for 24 hours). i know that you cant get away from fees for internet but it just seemed higher than i have paid at other hotels.

Its possible i will stay here again due to the convenience of it but had just hoped for a little more from this chain.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Desi J, Guest Relations Manager at Hilton Amsterdam Airport Schiphol, responded to this review, January 28, 2014
Dear Hilton Schiphol Guest,

As Senior Tripadvisor Reviewer your feedback is highly appreciated with regards to your stay with us in the hotel!

I am pleased to notice that your arrival was convenient, you received a hassle free check in procedure with a warm welcome from our team.

Indeed, the design of the hotel rooms is not from nowadays but for the coming year we will do our utmost to make sure our guests have a hassle free and enjoyable stay with us in a clean and comfortable hotel with a good selection of outstanding food & beverage facilities and great service.

I do hope to have the pleasure to welcome you back with us in the hotel!

Warm Regards,

Desi Janson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Amsterdam Airport Schiphol

Address: Schiphol Boulevard 701, 1118 BN Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Schiphol
#5 Luxury Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Amsterdam Airport Schiphol 4*
Number of rooms: 271
Official Description (provided by the hotel):
Ideally located right at the airport, Hilton Amsterdam Airport Schiphol hotel is just a 5-7 minute walk from the terminals via a covered walkway. The hotel is located next to the World Trade Centre Schiphol with quick access to the business district at the Amsterdam Zuid. The city center of Amsterdam can easily be reached by train in less than 20 minutes or by car in approximately 15 minutes. All Guest Rooms at this airport hotel are soundproofed and feature black-out blinds for a restful night's sleep. Choose an Executive Room for Executive Lounge access with complimentary breakfast, high tea, snacks and drinks. Enjoy an exciting dining experience at the Teppanyaki Table, and watch seafood and meat dishes being prepared right before your eyes. Unwind in the inviting Greenhouse Restaurant, decorated in warm amber tones, and be spoilt for choice with the delicious fixed price a la carte menu. Enjoy the Indonesian buffet, served in the Greenhouse Restaurant every Wednesday, with delicious Indonesian specialties. Savor light snacks or a Hilton Burger and wind down with a cocktail at the end of a long working day in the Stopover Bar. The hotel offers complimentary WiFi in all public areas. Book a business meeting in one of the 16 bright meeting rooms, or enjoy complimentary refreshments in the Executive Lounge. Guests can also use the fully equipped business center, offering a range of convenient amenities such as photocopying and secretarial services. ... more   less 
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Also Known As:
Hilton Amsterdam Airport Schiphol Hotel Haarlemmermeer
Hilton International Amsterdam
Amsterdam Hilton
Hilton Amsterdam Airport Schiphol Haarlemmermeer

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