I thought I was going to be staying at a Radisson; this is a bucket shop version although there is no way of telling that from the write-up on Expedia. It is basically a converted office; converted into a second rate hotel. I am sure its great for leisure trips or if you're on a budget, but for business travel it is just not mature enough. No room service. Wi Fi didn't work. Tea and coffee in rooms but no milk. No food after 10 pm, despite being told that the restaurant would still be open, so had to trek over to another hotel after a 10 hour flight. Took a 50e deposit off my credit card for mini bar - which didn't exist. The food was good but served in a 'restaurant' that was more like a factory canteen. Topped off by missing my transfer to the airport because the bus does not actually come to the outside of the hotel, but to a road 100 mtrs away. The receptionist had a good laugh at forgetting to tell me that. As far as I am concerned this means that the name 'Radisson' on Expedia is now no longer trustworthy - it may be a great hotel, it may be a converted office like this one. how are we to know?
So my staff and I will no longer be using Radisson hotels.
Director, FTSE100 Company.