My husband and I are seasoned travelers with hundreds of experiences in numerous countries. This is by far the worst experience we have ever had. The conditions were totally unexpected due to our assumption from the price of $400 per night and the name Radisson that this would be a full-service hotel. Our travel agent recommended this option for a final night in Amsterdam after a perfectly lovely cruise of the Norwegian Fjords with Holland America. We made the mistake of not checking it out, but even if we had, the website makes no mention of its numerous flaws, the most important being that it is NOT AT ALL suited for older travelers. We were told we would have a shuttle from the airport. When we arrived at the shuttle stop we found that the shuttle has large gaps of service in both the morning and evening. This shuttle serves two hotels. After waiting more than 1 1/2 hours, we were squashed onto an inadequately sized shuttle with everyone else who had been waiting. We were traveling with my elderly father and friend who are mobile, but certainly not able to load their luggage and themselves onto a crowded shuttle unassisted. My husband struggled with all the bags and they ended up rolling around the aisles and restricting passengers' movements, resulting in angry looks from other passengers. The shuttle stopped at the Radisson Blu's front entrance where we saw porters awaiting guests. It then drove several blocks to a business park where it dropped us at the bottom of a hill too steep and narrow for even the shuttle! My father (age 96) and his friend were forced to walk up the hill and my husband and I were left with 8 bags. Thankfully a good samaritan helped with several of our bags. Upon arrival at the entrance, we found no luggage or greeting staff, a luggage cart that wouldn't fit in the revolving door, and two adjacent doors that were locked. We struggled to get ourselves and bags inside. We were met with a long check-in line, so we settled my father and friend in the dining area to have lunch only to be told that the Park Inn serves only breakfast on weekends and that there was a small refrigerator from which to buy prepared sandwiches and snacks that were truly unappetizing. There was one person serving only drinks and he was overwhelmed and many dirty cups and glasses littered the bar area. The check-in staff were friendly; however, no mention was made that we needed to use our room key for the elevator, so we spent many minutes trying to get the elevator to work for us. The rooms were new and clean, but so small that there was no where to open a suitcase, or even a rack above the small open hanging space. The hallways consisted of numerous glass doorways every 6 rooms that seemed unnecessary and also various poles in the middle, making it impossible for anyone with a wheelchair to navigate. These various glass doorways along with an imposing open inner square steel staircase where you could look up or down the 6 flights, and the fact that there was no food or services, gave us a feeling that we were in a prison. I joked that we were on cell block 3, as that is the feeling this place gave us. In order to have dinner, we had a choice of walking several blocks to the Radisson Blu (which my father couldn't do) or take a cab there. The following day, we were forced to hire a minivan to assure that we would get to the airport comfortably and on time. Other negatives: a carpet cleaner smell in the hallways, a huge parking lot behind the hotel which was brightly lit all night and added to the feeling of isolation in this business park. This "hotel" is definitely suited only to the business traveler who wants to stay overnight, park his car free, and shuttle to and from the airport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.