Being back from a three weeks holiday overseas and having to stay in Amsterdam overnight to get my flight back home i used tripadvisor to get a hotel. Sadly my choice fell on Radisson Blue in Schiphol. Let me say that normally i use a Radisson when i have to choose, beacuse i have never been disappointed and normally they offer a very good standard at a reasonable price. I have been in Raddissons all over Europe, from Milan to Baku, from Klaipeda to Paris, so i can tell i know what i buy. Pity the Radisson in Schiphol was a major disappointment. Overexpensive (200 Euros for a Junior suite dating back to the 70ies) and never renovated. I checked in and the access made me understand perfectly what was going on. Access is from the bus parking where you feel like in a (poor) railway station. Carpet old and dirty and scratched chairs all over. At the reception desk the guy working there asks me if i want breakfast the day after for 25 Euros each, but if i get breakfast for 50 Euros i can have an upgrade to a Junior so called suite. Considering the poor maintenance of the entrance and the hall i said YES PLEASE. I had the feeling it was going to be a bad night anyhow. So, signing for a stay of 190 Euros for two people i asked to use the sauna. The polite answer was that sauna didnt work on saturdays and sundays. Great !
I get into my junior suite wih my wife (room 523) and i find a partially renovated room with a toilet in the poorest condition i ever found. Just to give you an idea, the soap by the basin WAS ALREADY USED and kindly left by the staff for the following customer (i.e. me and my wife) Not to mention the broken tiles on the floor or the crippled basin. (See pictures). Every TV channel which wasnt dutch had to be paid. Horrible forniture from the 70ies badly renovated.
Anyway, after 12 hours flight from Thailand we tried to manage the situation and we went to the supposed to be restaurant where a bunch of Middle Easterns or whatever was holding a private dinner. The menu was poor and depressing (plate of the day was chili with zucchini with basil) so the only thing to choose were two steaks with chips (25 euros each) and a bottle of light bodied french wine (43 Euros ...). So ... to have two poor steaks with french fries overburned in oil and hardly eatable we paid 103 Euros (two bottles of sparkling water included). No need to say that service reflected the quality of the food.
After spending the night close to a room where a dutch couple with 2 barking dogs and two children (barking almost like the dogs) the morning after I paid the bill with a smile and, after that, I kindly asked the receptions it if he ever worked in any other Radisson. The answer was no and, being interested to the reasons why i asked such a question, i invited him to visit other Radisson hotels. He informed that the 5th floor - where my supposed to be junior suite was located - had already been renovated while other floors were in definitely worse condition. I can just imagine what you get in other parts of the Hotel for 300 Euros. :) . In a word ... beware ... its an overexpensive dormitory by the airport, labelled Radisson and conceived to suck money from unaware travellers!!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.