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“Take a rest before your flight :)” 4 of 5 stars
Review of Mercure Schiphol Terminal

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Mercure Schiphol Terminal
3.0 of 5 Specialty Hotel   |   Amsterdam Airport Schiphol Terminal Building | PO Box 75041, 1117 ZN Schiphol, The Netherlands   |  
Hotel amenities
Egypt
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
“Take a rest before your flight :)”
4 of 5 stars Reviewed September 23, 2013

If you have more than 10 hours transit in the airport , so you can spend a night in this hotel located in the heart of schiphol airport.
The room is in a modern style , very comfortable , but small for a family .
The front desk are very friendly , I had a problem in the air condition so they changed my room immediately to not waste my valuable and limited time.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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242 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Munich, Germany
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 19, 2013

Ideal hotel if you have only a few hours between two flights and you want to take a break or if you have an early flight in the morning and want to be there the night before.
What I didn't realize before doing the booking was that the hotel is actually inside the Terminal 3 and you have to go through the passport control to get in the hotel. To go out you have again to go through the passport control and the lugage area...

Be aware that there are no windows in the room...

Apart from that the staff was very nice and the room confortable,

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 19, 2013

We had a stay over at Schiphol airport and since we could check our luggage through, we decided to stay in the Mercure hotel, inside the airport.
The room was small but comfortable, but we had only carry-on luggage.
One has to realize, it is just to sleep, for other things, the airport is there with restaurants, bars, shops.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kadoma, Zimbabwe
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 8, 2013

Small and comfortable but crammed and don't believe it should cost as much as they charge for a night in their hotel. The hotel offers basic commodities but has a lovely but tiny shower. No windows to see what was outside or for fresh air from my room (fair enough as its located in the airport) but still felt the room was overpriced. They did not have international sockets to charge my phone or laptop and insisted an adaptor would cost me 10 euro. Customer service was lovely and friendly.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 5, 2013

Well, on this trip, I stayed in back to back Mercures. I must admit, was not remotely impressed. I'd love to call them European but that doesn't mean without amenities. I mean the soap was a sliver, there was only one. There was no lotion. The bed was very much two twins put together - but without the bracing that helps make that actually work. The hallways smell of smoke. I did not find the friendly people other reviewers did. Overall, it was very meh.

Room Tip: if you have a lot of luggage, the hallways are long and thin - be sure to ask for something nearer t...
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 3, 2013

I was impressed how helpful and friendly the staff was. Very pleasant experience right in the Schiphol Airport. It is easy to find and you too will be grateful you chose Mercure. The room was very stylish and a good layout.

Room Tip: This is right in the airport, so I suspect that choosing a room depends on your own comfort demands.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2013

Rooms (especially singles) are tiny, but efficient. And of course, no windows. Great convenience before my early morning flight; I checked in, had a nice dinner, did some duty free shopping, and got a good night's sleep before an 8 am flight to the US. Excellent advice from the desk clerk about procedures for getting a boarding pass in advance of my next-day flight (necessary in order to purchase duty free goods), checking to see if my carry-on was acceptable, etc.

If you have luggage to check you will have to go back out through passport control and then back in again before your flight. The desk can advise you about expected wait times for this double control procedure at different times of day.

Be sure to print out your reservation if you are using the hotel BEFORE an outgoing flight as you will need to show it to go through passport control into the secure portion of the terminal where the hotel is located.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Schiphol Terminal

Address: Amsterdam Airport Schiphol Terminal Building | PO Box 75041, 1117 ZN Schiphol, The Netherlands
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Specialty lodging in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Schiphol Terminal 3*
Reservation Options:
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Also Known As:
Mercure Schiphol Terminal Hotel Schiphol-Oost
Mercure Schiphol Terminal Haarlemmermeer

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