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“Welcome HOME!” 5 of 5 stars
Review of Sheraton Amsterdam Airport Hotel and Conference Center

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Sheraton Amsterdam Airport Hotel and Conference Center
4.0 of 5 Hotel   |   Schiphol Boulevard 101, 1118 BG Schiphol, The Netherlands   |  
Hotel website
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Hotel amenities
Special Rate
€209 (EUR)
Ranked #3 of 6 hotels in Schiphol
Abtwil, Switzerland
Top Contributor
69 reviews 69 reviews
47 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
“Welcome HOME!”
5 of 5 stars Reviewed February 13, 2014

I have rated this property before, but my last stay deserves another one! From the most welcoming and efficient check-in (including suite upgrade) by Aniek to the complementary thank you bottle of wine by Marcella Hollandee and last but not least the warm lounge welcome by Priya, who totally spoilt me, an absolutely satisfying stay! I'm almost afraid to go anywhere else!

Room Tip: Apron view rooms make the TV useless!
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 14, 2014
Dear RuediAbtwil_Schweiz,

Once again, I would like to express my most sincere gratitude you for your warm compliments.
It has been a great joy to learn that yet again we were able to make your stay a very pleasant and enjoyable one. I will make sure to share your kind comments with Aniek, Marcella and Priya in person. I am sure they are delighted to hear them.

I hope we can welcome you again soon.

Warm regards,
Kurt Renold
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Dubai, U.a.e
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 11, 2014

Living in Dubai we are used to fancy hotels, but certainly not used to the beyond excellent staff at this property. Everyone was a very friendly professional. Rooms are are very optimized for travellers. And being a cold rainy day it was great to stroll to the terminal for breakfast and shopping before check out. Highly recommended.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 12, 2014
Dear Kcindxb,

Thank you very much for taking the time to review your stay on Trip Advisor. It is nice to read that you like the hotel and that you found our staff friendly and professional. I would also like to thank you for your kind comment regarding the room and our location. Until we see you again I wish you all the best from my team and myself.

Warm regards,
Kurt Renold
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Hong Kong, China
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 11, 2014

The rooms are clean and very comfortable but the place has a typically Starwood problem: they sell you a glass of wine at the equivalent of that same wine in a bottle shop or more. The cheapest plunk is 9.5 Euro's a glass and that bottle is even cheaper in a bottle shop. They'll never learn because they don't want to and at that location you can only go to the Hilton which applies the same policy and you don't really want to eat in the airport departure hall, will you?
International hotel chains should take a lesson from Australia where they are slowly dying because nobody eats there and room occupancy is also low due to the rise of service apartments and boutique hotels.....

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 12, 2014
Dear FreekB,
Thank you very much for taking the time to review your stay on Trip Advisor. We value your comments, as constructive feedback helps us to continually improve our services and facilities. My apologies for the fact we did not meet your expectations regarding the prices in our restaurant. I will pass this on to the concerned department head. We hope that we will have the pleasure of welcoming you back at Sheraton Amsterdam Airport Hotel in the future.
Warm regards,
Kurt Renold
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Sacramento, California
Top Contributor
56 reviews 56 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 9, 2014

I used to pay less money and stay at Ibis or Novotel near Schiphol. I got fed up with having to wait for shuttles and then waste another 15-20 minutes riding the bus to the hotel. Believe me it is worth pay more money and staying at a 5 star hotel right at the airport. Sheraton is right in the airport connected directly to the Schiphol Plaza, where you will find restaurants, train station, bars, and shops. If you have to catch a next day flight or have to stay more than 5 hours in Schiphol to connect to another flight, Sheraton Schiphol is the best option. You can even stay at this Sheraton and catch a train into Amsterdam without any problems.

The hotel itself is well kept, as Sheratons all are. The glass elevators give you a beautiful view of the reception area and restaurant/bar area. The rooms are clean and new. The toilet had a seperate tub and shower, which I like. The room did not have a stocked mini bar, but I am sure they can stock it if you like.

Room Tip: If you have Delta Skymiles, you can get even more points for staying at a Sheraton.
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 10, 2014
Dear AfshinM,

Thank you for great feedback about your stay in our Property. We sincerely thank you for your kind comments concerning the location and the fact that the hotel is convenient for a transit. I am happy that you found the hotel suitable due to its location and the public transport facilities nearby. It is always a pleasure to read such nice reviews, also you are absolutely correct we can stock the minibar upon request. We hope that we will have the pleasure of welcoming you back soon at Sheraton Amsterdam Airport Hotel.

Warm regards,
Kurt Renold
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1 review
5 of 5 stars Reviewed February 9, 2014

Best choice for a romantic weekend. The hotel was easily accessible form airport/train station, just 15 min from city centre. Great view to the planes. Clean, comfortable room and bed. All the staff were very friendly and professional. The dinner was fantastic, the best steak I ever ate.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 11, 2014
Dear Anemona 80,
Thank you for staying at the Sheraton Amsterdam Airport Hotel and for your review here on Tripadvisor. I am very happy to hear that you enjoyed a romantic weekend with us. I would like to express my gratitude for your compliments with regards to the staff’s friendliness and the quality of our restaurant. Please be informed that I already shared your comments with the team.
I hope we may welcome you again in the future.
Warm regards,
Kurt Renold
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Medford Oregon
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 7, 2014

Have been to Holland a few times and each time we stay at the Sheraton at the airport for our early morning flight back to the states. This is a wonderful hotel, great customer service and very clean rooms. It is pretty pricey but worth it if you can stay there. Makes traveling in and out of Holland very convenient

Room Tip: Try and get as high up as you can facing the airport to see the big planes landing and taking off...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 8, 2014
Dear IronGutt,

It was a pleasure to read your compliments about our hotel, for which I would like to sincerely thank you. It is wonderful to learn that you appreciate our customer service and the cleanliness of the rooms. I will make sure to share your compliments with the staff.

Once more, my gratitude and I hope we can be of service again in the future.

Warm regards,
Kurt Renold
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Aberdeen, United Kingdom
Top Contributor
179 reviews 179 reviews
54 hotel reviews
Reviews in 79 cities Reviews in 79 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed February 6, 2014

Just a one night stop for business and needed the proximity to the airport. Everything was efficient, clean and very good. Room sizable, very comfortable and clean, no minibar, good shower facilities. Dinner was a decent steak and not too badly priced, breakfast was good but bad coffee and comes in very expensive. Talking about price this one definitely is at the upper end of the price range and in my view not worth the money unless you need to be on airport.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 7, 2014
Dear Maraalfa,

How nice and thoughtful of you to put your review here on Trip Advisor. We value all guest comments, and constructive feedback helps us to continually improve upon our services and facilities. I am delighted that you found the hotel convenient due to its location and thank you for your nice compliments. We hope that we will have the pleasure of welcoming you back soon at Sheraton Amsterdam Airport Hotel.

Warm regards,
Kurt Renold
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Additional Information about Sheraton Amsterdam Airport Hotel and Conference Center

Address: Schiphol Boulevard 101, 1118 BG Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Amsterdam Airport Hotel and Conference Center 4*
Official Description (provided by the hotel):
Highrise Hotel situated at Schiphol Int'l Airport with direct access via enclosed walkway to terminals; 10 km to city center. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Amsterdam Airport Hotel Haarlemmermeer
Amsterdam Sheraton
Sheraton Amsterdam Airport Hotel And Conference Center Schiphol, Haarlemmermeer

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