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“Nice and reasonably priced rooms but expensive restaurants” 3 of 5 stars
Review of Sheraton Amsterdam Airport Hotel and Conference Center

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Sheraton Amsterdam Airport Hotel and Conference Center
4.0 of 5 Hotel   |   Schiphol Boulevard 101, 1118 BG Schiphol, The Netherlands   |  
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€209 (EUR)
Ranked #3 of 6 hotels in Schiphol
Hong Kong, China
Top Contributor
84 reviews 84 reviews
29 hotel reviews
Reviews in 41 cities Reviews in 41 cities
41 helpful votes 41 helpful votes
“Nice and reasonably priced rooms but expensive restaurants”
3 of 5 stars Reviewed February 11, 2014

The rooms are clean and very comfortable but the place has a typically Starwood problem: they sell you a glass of wine at the equivalent of that same wine in a bottle shop or more. The cheapest plunk is 9.5 Euro's a glass and that bottle is even cheaper in a bottle shop. They'll never learn because they don't want to and at that location you can only go to the Hilton which applies the same policy and you don't really want to eat in the airport departure hall, will you?
International hotel chains should take a lesson from Australia where they are slowly dying because nobody eats there and room occupancy is also low due to the rise of service apartments and boutique hotels.....

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 12, 2014
Dear FreekB,
Thank you very much for taking the time to review your stay on Trip Advisor. We value your comments, as constructive feedback helps us to continually improve our services and facilities. My apologies for the fact we did not meet your expectations regarding the prices in our restaurant. I will pass this on to the concerned department head. We hope that we will have the pleasure of welcoming you back at Sheraton Amsterdam Airport Hotel in the future.
Warm regards,
Kurt Renold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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805 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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  • Dutch first
  • English first
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English first
Sacramento, California
Top Contributor
63 reviews 63 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 9, 2014

I used to pay less money and stay at Ibis or Novotel near Schiphol. I got fed up with having to wait for shuttles and then waste another 15-20 minutes riding the bus to the hotel. Believe me it is worth pay more money and staying at a 5 star hotel right at the airport. Sheraton is right in the airport connected directly to the Schiphol Plaza, where you will find restaurants, train station, bars, and shops. If you have to catch a next day flight or have to stay more than 5 hours in Schiphol to connect to another flight, Sheraton Schiphol is the best option. You can even stay at this Sheraton and catch a train into Amsterdam without any problems.

The hotel itself is well kept, as Sheratons all are. The glass elevators give you a beautiful view of the reception area and restaurant/bar area. The rooms are clean and new. The toilet had a seperate tub and shower, which I like. The room did not have a stocked mini bar, but I am sure they can stock it if you like.

Room Tip: If you have Delta Skymiles, you can get even more points for staying at a Sheraton.
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  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 10, 2014
Dear AfshinM,

Thank you for great feedback about your stay in our Property. We sincerely thank you for your kind comments concerning the location and the fact that the hotel is convenient for a transit. I am happy that you found the hotel suitable due to its location and the public transport facilities nearby. It is always a pleasure to read such nice reviews, also you are absolutely correct we can stock the minibar upon request. We hope that we will have the pleasure of welcoming you back soon at Sheraton Amsterdam Airport Hotel.

Warm regards,
Kurt Renold
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1 review
5 of 5 stars Reviewed February 9, 2014

Best choice for a romantic weekend. The hotel was easily accessible form airport/train station, just 15 min from city centre. Great view to the planes. Clean, comfortable room and bed. All the staff were very friendly and professional. The dinner was fantastic, the best steak I ever ate.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 11, 2014
Dear Anemona 80,
Thank you for staying at the Sheraton Amsterdam Airport Hotel and for your review here on Tripadvisor. I am very happy to hear that you enjoyed a romantic weekend with us. I would like to express my gratitude for your compliments with regards to the staff’s friendliness and the quality of our restaurant. Please be informed that I already shared your comments with the team.
I hope we may welcome you again in the future.
Warm regards,
Kurt Renold
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Medford Oregon
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 7, 2014

Have been to Holland a few times and each time we stay at the Sheraton at the airport for our early morning flight back to the states. This is a wonderful hotel, great customer service and very clean rooms. It is pretty pricey but worth it if you can stay there. Makes traveling in and out of Holland very convenient

Room Tip: Try and get as high up as you can facing the airport to see the big planes landing and taking off...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 8, 2014
Dear IronGutt,

It was a pleasure to read your compliments about our hotel, for which I would like to sincerely thank you. It is wonderful to learn that you appreciate our customer service and the cleanliness of the rooms. I will make sure to share your compliments with the staff.

Once more, my gratitude and I hope we can be of service again in the future.

Warm regards,
Kurt Renold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Top Contributor
186 reviews 186 reviews
57 hotel reviews
Reviews in 81 cities Reviews in 81 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed February 6, 2014

Just a one night stop for business and needed the proximity to the airport. Everything was efficient, clean and very good. Room sizable, very comfortable and clean, no minibar, good shower facilities. Dinner was a decent steak and not too badly priced, breakfast was good but bad coffee and comes in very expensive. Talking about price this one definitely is at the upper end of the price range and in my view not worth the money unless you need to be on airport.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 7, 2014
Dear Maraalfa,

How nice and thoughtful of you to put your review here on Trip Advisor. We value all guest comments, and constructive feedback helps us to continually improve upon our services and facilities. I am delighted that you found the hotel convenient due to its location and thank you for your nice compliments. We hope that we will have the pleasure of welcoming you back soon at Sheraton Amsterdam Airport Hotel.

Warm regards,
Kurt Renold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed February 2, 2014

We stayed here the night before an early morning flight. This place is very convenient for air travelers as it is literally in the airport. You walk straight out of the hotel and walk a short distance and you are in the shopping/dining area of the airport. Room service was fast, and there were lots of food options. Our room was small, but we did not need that much space for one night. If you are here to sight-see in Amsterdam, then this is not the place for you as you will have to catch a train into the city. But it is perfect for people needing access to the airport. It seems like it would be great for business meeting and conferences as well as there appears to be plenty of meeting space.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 3, 2014
Dear Kamieberry,
On behalf of the entire team I would like to thank you for your review here on Tripadvisor.

It is very satisfying to learn that you experienced a very convenient stay with us. Thank you very much for your compliments with regards to room service and the convenient location. Indeed, our hotel is also a perfect location for meetings and conferences. Please have a look at our website for the opportunities.

I hope we can provide you with a convenient experience again in the near future.

Warm regards,
Kurt Renold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 2, 2014

Despite the location inside Shipol Airport, it's very easy getting to the city. The metro is located inside the airport and in 15 minutes takes you to the heart of Amsterdam.
The staff is friendly and helpful.
The breakfast is to die it for and cheap, don't miss it!

  • Stayed January 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KurtRenold, General Manager at Sheraton Amsterdam Airport Hotel and Conference Center, responded to this review, February 3, 2014
Dear Matteofoti,
I really appreciate the fact that you took the time to provide us with feedback.

I am pleased to read that you enjoyed your stay with us. Thank you for your compliments, especially regarding the breakfast, which are already shared with the concerning department heads.

I hope we can be of service anytime soon.

Warm regards,
Kurt Renold
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Amsterdam Airport Hotel and Conference Center

Address: Schiphol Boulevard 101, 1118 BG Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Schiphol
#4 Business Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Amsterdam Airport Hotel and Conference Center 4*
Official Description (provided by the hotel):
Highrise Hotel situated at Schiphol Int'l Airport with direct access via enclosed walkway to terminals; 10 km to city center. ... more   less 
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Also Known As:
Sheraton Amsterdam Airport Hotel Haarlemmermeer
Amsterdam Sheraton
Sheraton Amsterdam Airport Hotel And Conference Center Schiphol, Haarlemmermeer

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