The room itself was very clean and comfortable perfect for what I needed on an 11 hour layover between London and Detroit. staying here enabled me to wake for my early morning flight well rested and clean. Although the room was small I didn't feel cramped in the standard cabin. The elevated bed is a bit awkward to climb into but fortunately I'm tall so wasn't an issue. However the service by the front desk staff was lacking. I asked for an extra towel upon check in I was told it would be brought to my room shortly. I went to my room and waited for 20 minutes and nobody showed up. I was told it would be 10 minutes and the towel would be there. I waited for another 20 minutes and then gave up and just went to sleep. while the towel in itself is not a big issue, the fact that it is supposed to be a complimentary item that is given to guests upon request is the issue.the staff at this hotel had an overall attitude of not giving a crap this is evidenced in their treatment of the small details guests might ask for, like an extra towel. Overall I would say that people who say at yotel schiphol shouldn't expect luxury and shouldn't expect good customer service but should expect a clean comfortable affordable room inside the airport that is convenient well priced and overall exactly what a traveler with a long layover would need. I would definitely stay here again and this was the perfect solution for a traveler with a flight that arrived in Amsterdam after 10 and a connection that left early in the morning. Satisfied with the room the linens was very clean the bed surprisingly comfortable and the shower wonderful after a long hard day of travel.
- Official Description (provided by the hotel):
- Everything you would expect from a luxury hotel in a small space. Located uniquely inside the airport terminal Schipol airport, Amsterdam. Yotel Schiphol Airport is located within the secure transit area, a short walk to the departure gates. It is located in the lounge 2 area (top level). ... more less
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- Also Known As:
- Yotel Schiphol Hotel Haarlemmermeer
- Yotel Schiphol Amsterdam
- Yotel Schiphol Hotel Amsterdam
- Yotel Schiphol Airport Haarlemmermeer