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“Excellent airport hotel” 4 of 5 stars
Review of citizenM Schiphol Airport

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citizenM Schiphol Airport
4.0 of 5 Hotel   |   Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands   |  
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Ranked #1 of 6 Hotels in Schiphol
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Excellent airport hotel”
4 of 5 stars Reviewed June 11, 2014

Stayed at the hotel for 4 nights in early June and can only complement the staff on an excellent stay at this hotel.

Whilst the rooms are not overly large they provide all the facilities you could need. All the staff were friendly & very helpful. It was also a pleasant change to note that you were not charged for all sorts of useful extras (WI-FI, Movies and Computer/Printer facilities etc).

Well done to all, and next time in Amsterdam will definitely be staying at this hotel.

Room Tip: Either runway facing or central airport facing rooms
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,318 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
The Hague, The Netherlands
Top Contributor
468 reviews 468 reviews
105 hotel reviews
Reviews in 97 cities Reviews in 97 cities
317 helpful votes 317 helpful votes
4 of 5 stars Reviewed June 7, 2014

The Citizen M at Schiphol feels very dense with people when it is almost full as when we stayed there. It is conveniently close to the terminal, the about 200 meter walkway is mostly covered against rain. Only the Sheraton hotel is really inside the terminal, but that is more expensive.

We had a trainee team of staff being trained by the regular staff, this added to the feeling of density and busyness, although they all were very well intending.

Rooms are container sized but arty and very effectively designed. Free Wifi was slow in the evening, fast in the morning.

Room Tip: Airport view is nice, you can see the planes moving around.
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
73 reviews 73 reviews
44 hotel reviews
Reviews in 47 cities Reviews in 47 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed June 5, 2014

OK citizenM at Schiphol is not a Sheraton or a Hilton nor does it pretend to be. However, for the price, it offers a superior R&R experience for transit air passengers. The facilities, with food and beverage outlets, lounges, WiFi, and great staff, put it in a league that is hard to match. The rooms, whilst minimal, offer a large bed, cleverly designed shower and toilet facilities, TV, WiFi and a fast elevator service. The best airport hotel that I have discovered in this wide world

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aliso Viejo, California
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

Pros: this place is very convenient and have reasonable rates. It has stayed clean through the few years since my first stay here. Staff are very friendly and professional. Breakfast is good.
Cons: not a place for a family, unless your kids are still very young. Not fond of €19 charge for early check in -- after a sleepless >10hr flight that arrives at 9am, you're left with no choice but pay.
It is a neat experience to stay in this hotel. It is comfortable and perfect for a quick stay by the airport. They provide good rates and service worthy of returning to this property.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 2, 2014

This hotel is located across the parking lot from Schiphol airport. No taxi required, a luggage cart is nice to have if you have more than one bag. The lobby and restaurant areas are cool, hip, trendy in a red and black scheme. Lots of guests hanging around using their mobile devices and chatting. I arrived early from a transatlantic flight and they let me check in to my room right away. I then went back to the airport and downstairs where the train station is located and took the train into city center. It was really easy. Came back out to the M for a good night's sleep, a great shower and breakfast the next morning, then I was off on my next flight to Africa. Book directly on the hotel website, it's really simple.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 2, 2014

Another great stay at a Citizen M hotel. It's just a stone's throw away from the airport building and train station. Fantastic rooms, with free wifi and all the mod cons, and amazingly very very quiet for being so near the runway. Staff were very nice and attentive, especially the two who made our cocktails at the bar. Wish all hotels were as good as Citizen M !!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
Top Contributor
208 reviews 208 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed May 31, 2014

This concept hotel is very interesting, with pod rooms that have built in beds and modular walls for the shower/toilet etc.. Modular walls are glass so if you are planning to stay with someone in your room, just be aware that they can see you on the toilet or in the shower unless they leave the room. There is no luxury here, if that is what you are looking for, but it works well if you are catching an early flight. The beds are big but not great if you have a bad back. There is lots of room for lounging in the lobby, as there is none in the rooms, and there is a round the clock "store" of sorts for food and drinks there as well, with hot options at certain times of the day. There is no valet or room service, and you can do self check-in or out at the terminals. The hotel is literally down a short sidewalk from the terminal, with covered walk ways to shelter you from the nearly constant rain in the NL. The kids thought it was fun. Clean and well managed. I wouldn't want to stay there longer than a night. We have two kids and needed two rooms to accomodate the four of us.

Room Tip: As this hotel is for people catching flights at all hours. I would stay away from the elevators an...
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Schiphol Airport

Address: Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant
Hotel Style:
#1 Luxury Hotel in Schiphol
#1 Business Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Schiphol Airport 4*
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, this modern budget hotel offers affordable lodging with hi-tech amenities for business and leisure travel including Wi-Fi, an LCD television, and more. ... more   less 
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Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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