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“Very pleasantly surprised” 5 of 5 stars
Review of citizenM Schiphol Airport

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citizenM Schiphol Airport
4.0 of 5 Hotel   |   Jan Plezierweg 2, Schiphol 1118 BB, The Netherlands   |  
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Ranked #1 of 6 hotels in Schiphol
Holbaek, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very pleasantly surprised”
5 of 5 stars Reviewed January 23, 2014

I'm not normally inclined to write a hotel so eagerly as I am on this occassion.

When I walked into the hotel I was concerned it was yet another wannabe trendy hotel which turned out to be style over sustance, but I couldn't have been more wrong.

In fact I can't say a bad word about this place. My first encounter was the touch screen check in/out which was extremely easy to use and worked very well and there was a friendly member of staff to help out anyway.

The room was packed with features all which were highly functional and aimed at the guest having a comfortable stay, along with the modern styling to go with it. The shower was great, the bed was extremely big and comfortable, the pillows, duvet and towels were all lovely and fluffy and comfortable, there was a UK plug socket as well as a european one, the mood lighting was not tacky but rather subtle and in keeping with the style, and there was a control from which the blinds, room temperature, tv, lighting etc could all be controlled.

I also had a hot meal downstairs and again this was faultless....it was delicious and was served to me by extremely friendly helpful staff.

The only thing I would like to see is tea/coffee in the room, but this is a minor point especially when most people are stopping over between flights.

Location also good only a few minutes walk from the airport.

I think a lot of 'modern' hotels could take some tips from this place and I would highly recommend it. Wish I could have stayed longer!!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (398)
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014 via mobile

My husband and I spent one night at the CitizenM Hotel while in transit back home to Sydney, Australia. Our only disappointment......why didn't we stay longer.....! Staff so helpful and friendly, accommodation very comfortable, public areas in the hotel were so comfy and felt like we were at home, excellent selection of snacks, food and beverages.....will definitely be back next time we pass through Amsterdam.....thank you for any amazing short stay.

Stayed January 2014, traveled as a couple
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Top Contributor
52 reviews 52 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 21, 2014

I was intrigued by the nice website and by the stylish interiors. In addiction to that it is in the airport meaning walking distance from the terminals. I had an early flight so why not?
This hotel is as confortable as a car prototype could be. Very nice from outside but, looking at the details, not at the level that its price would need.
Bathroom not existing (almost) and small rooms. Maybe I am oldstlye, or simply OLD, but that's not my style.

Stayed January 2014, traveled on business
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Amsterdam, The Netherlands
Top Contributor
50 reviews 50 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 20, 2014

The hotel is about 300m away from the exit of schiphol airport and this is a great advantage. Very modern decorated with very polite stuff. You make self check-in and check-out , no cash money. There is 24h a day a kind employee to help you with check in if you needed. The hotel is a non smoking hotel and if you light cigarette you will charged 150€! The room is strange and unusual if you have other kind of room in your mind. There is not a bathroom but only a cylinder with a shower (you must close well the cylinder for shower or water to flow). A second cylinder in the room is the toilet. Glass of cylinder is not eye-through. There is also a curtain if you feel shy. A washbasin is in room too ( and maybe makes the floor wet if open jet widely ). There is a telecontrol which controls the colors of the room (amazing) with many menus ( red , yellow ,pink etc) , the tv ,the heating or the alarm and the curtains of window. If you book a room with a view to airport you see the airplanes. Room are very good isolated and no noise in the room. The price of hotel is best value for money. See attached pictures I uploaded. I recommend it.

Stayed January 2014, traveled solo
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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2014

I stayed in Citizen M in Schipol for one night as I had a meeting at the airport the following day. It was my first time in the hotel-what a great concept! Very funky. The rooms are small but very well thought out. Ideal for a solo business traveller, I'll definitely stay again

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wageningen, The Netherlands
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 19, 2014

The CitizenM hotel is a well thought concept. Rooms are not big but the essentials like an excellent bed and a great shower are there. The hotel is modern, clean and has some nice extra's like a nice lounge, a personal lighting system and great smelling soaps. The Schiphol CitizenM hotel is a few hundred meter from the arrival and departure terminals. So a great choice if you arrive late or fly early. Breakfast is not included, but we preferred to check in first and have breakfast after passing customs on the airport. I personally would not choose this hotel for a longer stay unless you really enjoy airports.

Room Tip: I have stayed there a few times and all rooms seem exactly the same.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Top Contributor
73 reviews 73 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 17, 2014

Forced by an early departing flight, I choose for getting at least a few hours of sleep instead of waking up in the middle of the night. Using Tripadvisor to find a hotel at Schiphol which was not overly expensive and not located after passing customs. CitizenM jumped out immediately. Spot on location (less then 5 min walk from the plaza), acceptable price, modern style rooms, comfy bed, nice bar scenery, quick electronic check-in and check-out system, quite and good food. Made it all that I had an acceptable night of sleep and a very pleasant flight.

I did take me some time to understand the remote control, and didn't like it that when returning the remote to its cradle and illuminated light for several minutes while I was trying to fall asleep

CitizenM is certainly going to see me again. Either Schiphol or one of their other locations.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about citizenM Schiphol Airport

Address: Jan Plezierweg 2, Schiphol 1118 BB, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #1 of 6 hotels in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Schiphol Airport 4*
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, this modern budget hotel offers affordable lodging with hi-tech amenities for business and leisure travel including Wi-Fi, an LCD television, and more. ... more   less 
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Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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