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“smart concept” 5 of 5 stars
Review of citizenM Schiphol Airport

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citizenM Schiphol Airport
4.0 of 5 Hotel   |   Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #1 of 7 Hotels in Schiphol
Certificate of Excellence
Frankfurt, Germany
1 review
“smart concept”
5 of 5 stars Reviewed November 19, 2013

Nice concept which concentrates on the basics, but these are well chosen. Designer furnitures, modern colors, latest technologies, good breakfast, motivated staff. Amsterdam centrum is not far away, 25 minutes by bus (4€ per ride), but it is worth it.

Room Tip: pair room numbers with view to the airport
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,862 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (534)
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English first
Bristol, UK
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 18, 2013

I'm over 60 and not the trendy, hip type but I really liked this hotel. I've stayed twice, just for single nights before early flights. The room layout does take you by surprise initially walking through the 'bathroom' to get to the bed but you get used to it and it works. It is a bit off-the-wall but I can't agree with the small number of poor reviews on the site. It's quite practical, very clean and a comfortable bed and remarkably quiet considering it's in the middle of the airport. I like the downstairs bar area - hot food very good, the wifi worked really well and the staff were very friendly and helpful.
The only problem I could see would be staying with someone you didn't really know well because of the 'bathroom' situation! Fine if you are on your own or for a couple. There might not be enough privacy for everyone's taste but the photographs make it clear what you are letting yourself in for.
Give it a try - it's a bit weird but in a nice way!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, UK
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2013

I have become a regular with CitizenM. The location is great for where I need to go. The modern style suits me and importantly the beds are very comfortable. I have not had a poor night's sleep at CitizenM. I have had dreams of Star Trek and wondering if I will materialise on the Enterprise when I get in the showers though!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed November 17, 2013

Just 5 minutes walk from the airport building, CitizenM is a modern hotel especially suited for overnight pre/post-flight. The rooms are small and have an integrated shower and toilet (!), okay for solo travellers, maybe not for sharing. The room lighting, temperature, TV/sound, is controlled
by a remote control unit
(there are no light switches) - I am very comfortable with technology but found this a bit
annoying as it regularly become unresponsive and displayed "Please wait...", even when
trying to just adjust the volume!

Restaurant offers a good selection of items that you microwave yourself, which was a little
odd (eg trying to convey hot dishes from the microwave to your table, etc).

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bergen op Zoom, The Netherlands
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 14, 2013

Stayed a few times and we always enjoy our time there. Rooms are quiet,tiny but practical. You can find all you need for a short stay.We did not go for the breakfast as inside the terminal there is a super market with bigger variety and better prices. We liked the design of the lobby and kindness of personnel.
Helpful advice: Bring warm pyjamas with you or put an extra duvet

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 13, 2013

This place is one of the worst hotels I have stayed in. Trying to be trendy but it doesn't work one bit. Very tacky all around and the rooms are absolutely horrible. The toilet and the showers are in the middle of a tiny studio (very unhygienic). As a Management Consultant I have stayed in hundreds of hotels around the world, this is my worst experience. Avoid this place.

Stayed November 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knysna, South Africa
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 13, 2013

Stayed for one quick (and short night) at the end of a long business trip. The room was great, very practical and simple but had everything one would want or need. Great bed and linen and very quiet. A bit of a walk from the airport...

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Schiphol Airport

Address: Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Luxury Hotel in Schiphol
#1 Family Hotel in Schiphol
#1 Romantic Hotel in Schiphol
#1 Business Hotel in Schiphol
Price Range (Based on Average Rates): $
Hotel Class:4 star — citizenM Schiphol Airport 4*
Number of rooms: 230
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, citizenM is a 230 room modern hotel that marries affordable lodging with luxurious hi-tech amenities. Just a two minute walk from airport terminals you will skip long queues with the 1-minute self check-in/out; enjoy free Wi-Fi and free iMac access in the lobby, high pressure rain showers to beat the worst jet-lag and fine Italian linens on an XL king-size bed to sink into, free movies, 24/7 dining and cocktailing at canteenM whether you crave breakfast or a cold beer, and contemporary Vitra living room spaces for work and play. ... more   less 
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Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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