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“Excellent location for airport” 4 of 5 stars
Review of citizenM Schiphol Airport

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citizenM Schiphol Airport
4.0 of 5 Hotel   |   Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands   |  
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Ranked #1 of 6 Hotels in Schiphol
Manchester UK
Top Contributor
113 reviews 113 reviews
28 hotel reviews
Reviews in 56 cities Reviews in 56 cities
80 helpful votes 80 helpful votes
“Excellent location for airport”
4 of 5 stars Reviewed November 12, 2013

Slight problem finding the hotel at first, we exited the terminal incorrectly via the train station area. The easiest way to find it, is to exit by Starbucks from the arrivals hall, at the far end of the arrivals area (right as you come out of the baggage reclaim). The hotel is then a two minute covered walk away.

Check in was easy via an automated machine, but staff are on hand to assist if necessary. Given our early arrival we elected to pay EUR20 as an early check in fee.

Rooms are compact and functional. The double bed fitted exactly between the two walls, directly in front of the window. We asked for an airport view, and despite the apron being directly in front of us we suffered no noise.

The rest of the room was small but well designed. Little space if you have lots of luggage. The only drawer space was a pull out under the bed.

The shower and WC are both built into pods with frosted glass for modesty

Free in room safe and wi-fi. Wide variety of free movies and TV. A small table is slotted between the shower and bed.

We chose not to have breakfast in the hotel. Plenty of quick options back in the arrivals terminal. Just opposite Starbucks was a small supermarket that sold warm pastries, juice etc at reasonable rates.

The Citizen M is definitely a different hotel concept. Ideal for a few nights if space is not required. Amsterdam Central Station is approx. 15-20 mins from the airport, so an ideal base for a city break if you wish to avoid the centre.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,443 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (455)
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Stockholm, Sweden
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 12, 2013

I've been staying at CitizenM twice during 2013. Both times I travelled with my sister and we shared one room. The hotel is pretty close to the main aiport buildning, you don't have to take a shuttle bus, which is pretty nice. The hotel is very modern and stylish and they have self check-in machines in the reception, so there's almost never a queue to check in or out. When you check in you can choose if you want an airport view or a city view and you can also choose which floor you'd like to stay on, thats good! There is also a stylish bar / food shop on the ground floor, but I think it's a bit overpriced. It's better to walk a few minutes to the airport buildning and there you have both Starbucks and Albert heijn close to the entrance, much cheaper and better food I think. The rooms in the hotel are very small. That's not a problem for me but the think I really don't like is that the toilet and the shower has no privacy at all. Both the toilet and shower is located in the middle of the room and the shower has only a see trough curtain to make some privacy with. The toilet has like a cyliner glass door around it but you can almost hear and see everything. Don't know why they do this, of course it looks very modern and stylish but who wants to see or hear someone in the toilet or the shower? Since I travelled with my sister it was OK but I would never go here and share room with someone I'm not truly comfortable with.

Room Tip: Airport view is nice!
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Stayed August 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zwolle, The Netherlands
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 11, 2013

I love CitizenM Amsterdam Airport. It was my first time, I had to catch an early flight and didn't feel like getting out of bed at 4AM at home, so I stayed at the CitizenM.
VERY nice people, VERY nice room, GREAT bed. The automatic check in with the computers work perfectly and hassle-free, but there is someone to help you if you don't understand.
The room was very clean, the bed was really big and I slept like a baby. The mood pad is nice, you can change the lighting and also close the window shutters. The shower is perfect.
Don't sleep here with someone you don't know, BUT there is a curtain so you can't see eachother if you are in the shower.
Breakfast was good.
It was perfect for me and I had a good night's sleep before my early flight. It isn't too cheap, but I think it was worth it.
Only thing I missed: a little fridge or minibar in the room.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandello del Lario, Italy
Top Contributor
595 reviews 595 reviews
130 hotel reviews
Reviews in 191 cities Reviews in 191 cities
344 helpful votes 344 helpful votes
4 of 5 stars Reviewed November 11, 2013

I love the CitizenM concept: self check in, but with a young friendly smile in case you need help, large designers furnished lobby area, free wifi all over, cozy high tech rooms, free videos, mood lights. Tiny, but you don't require anything else (maybe toilet brush would be nice). Nice breakfast included in the room fee. Quick, and again with super friendly staff, check out. Maybe a few signs from the airport arrival hall would help you get there, anyway is simply on your right once outside the railway station.

Room Tip: All the rooms are exactly the same, but mine 234, had some water leaks from the shower, and I found...
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marblehead, Massachusetts, United States
2 reviews
4 of 5 stars Reviewed November 9, 2013

I enjoyed staying at this hotel during a conference my company hosted. The meeting rooms were very nice and it was just the right size -- not too big, not too small. The food was very good and the staff was very customer service focused. When I arrived my room was very cold and within a few minutes of calling the front desk, there was a knock on my door and the problem was solved.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2013

Super convenient if you have an early or late flight as only 2 mins walk from the airport. Its all very slick with self check-in, a bar and "lounge room" area, including designer chairs and tables, downstairs open 24hrs, and chirpy staff. The room is pretty small, but that's OK for one night, and the bed is large and comfy. There's a super-remote-control thingy which controls the blinds, lighting (with spaceship like coloured effects to choose from) and TV. The loo and rain shower are in tubes in the middle of the room - all groovy and fine if you're by yourself, possibly not the thing for some couples. Oh and the outer soundproofing is excellent, thankfully, as my room looked right out over the runway. The room-to-room soundproofing could have been better though.
All in all, pretty cool for a night.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Schiphol Airport

Address: Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#1 Luxury Hotel in Schiphol
#1 Romantic Hotel in Schiphol
#1 Business Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Schiphol Airport 4*
Number of rooms: 230
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, this modern budget hotel offers affordable lodging with hi-tech amenities for business and leisure travel including Wi-Fi, an LCD television, and more. ... more   less 
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Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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