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“Friendly, comfy, perfect for a night before or after travel” 5 of 5 stars
Review of citizenM Schiphol Airport

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citizenM Schiphol Airport
4.0 of 5 Hotel   |   Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands   |  
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Ranked #1 of 6 hotels in Schiphol
Zwolle, The Netherlands
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
“Friendly, comfy, perfect for a night before or after travel”
5 of 5 stars Reviewed November 11, 2013

I love CitizenM Amsterdam Airport. It was my first time, I had to catch an early flight and didn't feel like getting out of bed at 4AM at home, so I stayed at the CitizenM.
VERY nice people, VERY nice room, GREAT bed. The automatic check in with the computers work perfectly and hassle-free, but there is someone to help you if you don't understand.
The room was very clean, the bed was really big and I slept like a baby. The mood pad is nice, you can change the lighting and also close the window shutters. The shower is perfect.
Don't sleep here with someone you don't know, BUT there is a curtain so you can't see eachother if you are in the shower.
Breakfast was good.
It was perfect for me and I had a good night's sleep before my early flight. It isn't too cheap, but I think it was worth it.
Only thing I missed: a little fridge or minibar in the room.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mandello del Lario, Italy
Top Contributor
516 reviews 516 reviews
108 hotel reviews
Reviews in 172 cities Reviews in 172 cities
266 helpful votes 266 helpful votes
4 of 5 stars Reviewed November 11, 2013

I love the CitizenM concept: self check in, but with a young friendly smile in case you need help, large designers furnished lobby area, free wifi all over, cozy high tech rooms, free videos, mood lights. Tiny, but you don't require anything else (maybe toilet brush would be nice). Nice breakfast included in the room fee. Quick, and again with super friendly staff, check out. Maybe a few signs from the airport arrival hall would help you get there, anyway is simply on your right once outside the railway station.

Room Tip: All the rooms are exactly the same, but mine 234, had some water leaks from the shower, and I found...
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marblehead, Massachusetts, United States
2 reviews
4 of 5 stars Reviewed November 9, 2013

I enjoyed staying at this hotel during a conference my company hosted. The meeting rooms were very nice and it was just the right size -- not too big, not too small. The food was very good and the staff was very customer service focused. When I arrived my room was very cold and within a few minutes of calling the front desk, there was a knock on my door and the problem was solved.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2013

Super convenient if you have an early or late flight as only 2 mins walk from the airport. Its all very slick with self check-in, a bar and "lounge room" area, including designer chairs and tables, downstairs open 24hrs, and chirpy staff. The room is pretty small, but that's OK for one night, and the bed is large and comfy. There's a super-remote-control thingy which controls the blinds, lighting (with spaceship like coloured effects to choose from) and TV. The loo and rain shower are in tubes in the middle of the room - all groovy and fine if you're by yourself, possibly not the thing for some couples. Oh and the outer soundproofing is excellent, thankfully, as my room looked right out over the runway. The room-to-room soundproofing could have been better though.
All in all, pretty cool for a night.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York City, New York, USA
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 3, 2013

this was the second time we stayed here. its a short walk to the terminal. perfect hotel for an early flight!! its very clean and the staff is very friendly and helpful.
next time we fly early from Schiphol, we will stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

The real test of satisfaction is not "would you return?" but "did you return?" We think this place is great but it is certainly not for those who want a normal hotel room. The room is one open space with a toilet only separated by a glass door and the same for the shower. Fine with us. The room is only the width of the king size bed yet we could both put our suitcases on the floor and open them. The bed is very comfortable too. They run a little restaurant with a limited menu but what the have is good and being able to sit around casually feels great when travelling. The breakfast buffet is good too. Why not give it a five? Nothing is perfect, the room is certainly a compromise it is quiet but you can still hear road noise, showers, doors etc and their electronic pad room controller can be frustrating even when you know how to use it. Our system had to be rebooted by the staff just to get the blind to stay down.

Stayed November 2013, traveled as a couple
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Additional Information about citizenM Schiphol Airport

Address: Jan Plezierweg 2, 1118 BB Schiphol, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Schiphol
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#1 Luxury Hotel in Schiphol
#1 Business Hotel in Schiphol
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Schiphol Airport 4*
Official Description (provided by the hotel):
Connected to Amsterdam Airport Schiphol, this modern budget hotel offers affordable lodging with hi-tech amenities for business and leisure travel including Wi-Fi, an LCD television, and more. ... more   less 
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Also Known As:
Citizenm Hotel Amsterdam Airport Hotel Schiphol-Rijk
CitizenM Schiphol Airport Haarlemmermeer

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