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“Great Customer Service” 4 of 5 stars
Review of Surf Junction Campground

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Surf Junction Campground
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2650 Tofino-Ucluelet Hwy, Ucluelet, British Columbia V0R 3A0, Canada   |  
Hotel amenities
Vancouver, Canada
1 review
“Great Customer Service”
4 of 5 stars Reviewed May 31, 2014 via mobile

We arrived at the grounds during off season on a weekday. The check in gal let us drive around and pick whatever spot was the best for our gear! The staff were very knowledgeable on the local trails and beaches. One gal even helped us plan our nature walks. We were rained out a couple of times and the staff were super accommodating in helping us dry our stuff and offering to send some people over to secure our tarps so the issue would happen again. I would definitely recommend this camp ground if anyone wants amazing customer service!

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, June 14, 2014
Hi!

Thank you so much for writing a review, we really appreciate it! We try very hard to make sure our campers have a great experience here, so it means a lot that you noticed our hard work. We love hearing what you guys have to say, so if you have any recommendations for us, please let us know! You can email us at surfjunctioncampground@gmail.com.

Have a great summer and thanks again for the review!

Kaleigh at SJC
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49 reviews from our community

Traveler rating
    29
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    3
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    4
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11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Canmore, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014 via mobile

Amazing campground. Love spending time there. Amazing people. They doing a great job there. They have planted trees to each site. Which is nice to see. I did the surfing lesson and they have great teachers as well. I can not wait to stay there again.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, May 22, 2014
Hi!

Thank you so much for taking the time to write a review! We're so glad that you enjoyed our campsites, our staff and our surf lessons! That's exactly what we want to hear from our campers! It helps us know that we're on the right path in making the campground that much more awesome.

If you have any ideas for us in how we can make the campground better, please email us your ideas! surfjunctioncampground@gmail.com

Cheers,

Kaleigh at SJC
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1 review
5 of 5 stars Reviewed April 28, 2014

My best friend and I stayed at Surf Junction for 3 nights. We had originally only planned on staying two nights but were having such a great time we extended our stay. The staff was welcoming, and helpful. We went with the spring surf lesson package which couldn't have worked out better. Our instructor Tanner was awesome and made our first go at surfing a blast! We stayed in site #5 which was pretty rad and looking around at the other sites it seems like you really can't go wrong. The campsite was super clean and the hot tub was a pretty killer bonus after a day in the waves. We definitely want to come back and hit up another lesson. Thanks Surf Junction!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, April 28, 2014
Hi Emma,

Thank you so much for the review! We're so glad you had so much fun during your lesson and that you enjoyed our campground so much!

See you again soon for your next surfing adventure on the West Coast!

Cheers,

Kaleigh
Surf Junction Campground
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Whistler, Canada
1 review
5 of 5 stars Reviewed April 25, 2014

My girlfriend and I just returned from a 3 day surf trip on the island. We stayed at Surf Junction for the duration of our trip, and we couldn't be happier! The grounds and amenities are fantastic. The sites are clean and well spaced, with plenty of room for our vehicle, tent and fire pit. The hot tub was a fantastic bonus which we looked forward to every day after surfing. Surf Junction is in a perfect location: a very short drive to Ucluelet and a number of beaches as well as walking distance to one or two attractions. The staff was incredibly friendly, giving us tips on where to surf, eat and explore. There are great options to rent surf gear and take lessons from the very knowledgeable instructors on staff (thanks Tanner!). We would recommend this place to just about anyone. We're already planning our next trip!

Room Tip: We chose one of the sites closer to the hot tub/shower area for convenience. Being as we stayed here...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, April 25, 2014
Hi Jaime!

Thank you so much for taking the time to write a review for us! We really appreciate it and we're so happy that you enjoyed your time with us. We're excited to see you guys in the future and if you have any ideas or tips for us, please feel free to give us a call or let us know when you come stay with us again!

Cheers!

Kaleigh at SJC
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Rossland, Canada
1 review
5 of 5 stars Reviewed April 23, 2014

We booked a spring camp and surf rental package for an unbelievably low rate. The staff was all super friendly and ultra helpful. I couldn't have asked for a better experience, and will be returning... again and again. As a first time surfer the late April swells were a bit out out of my skill level. The knowledgeable staff at SJC directed us to a few smaller beaches with better waves for learning, which due to the size of the waves on the main beaches (16-20 ft swells) were still rolling in at 6-8 feet. The staff made every effort to help my surfing experience regardless of mother natures intentions. I will be returning summer or early fall next time to get the most out of my surfing experience. The campground itself is terrific, clean and well laid out. Not to mention they have pretty much anything you would or could need for camping for sale or rent in their main office. I camped with my GF and we had a cozy little site that was very private. The water spigot in the campsite is a nice touch as well. As everyone else on here has mentioned, the hot tub and sauna are such a nice luxury after surfing and some spotty rain throughout the weekend. I would recommend this place to anyone looking for a surf/camp adventure on the west coast of the Island.

Room Tip: Bring a big tarp or at least 3 smaller ones.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, April 25, 2014
Hi Josh,

Thank you so much for the review! We love sharing this area with new surfers and people that are excited to see everything this amazing area has to offer! You guys were amazing campers and we'd be super happy to have you back in the future!

Keep being awesome!

Kaleigh at SJC
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Vancouver, Canada
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

We ended up here after a total disaster booking at Green Point (due to a glitch in their system, our reservation was dropped, and it being a government organization, they just shrugged and apologized, but couldn't do much more).

Way better than we expected!! We stayed 2 nights and wished we could've stayed the whole time! The staff are great, the strict quiet times MUCH appreciated, and the hot tube was divine, considering it rained the whole time we were there.

Electricity and water on every site, awesome! The showers are much more reasonably priced (compared with other places in the area).

We will definitely go back here again!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, March 28, 2014
Hi Alli,

Thanks for the review! Green Point is a great campground so it's awesome to hear that you enjoyed our campground so much and that you'll be coming back to stay with us!

Look forward to seeing you again!

Cheers,

Kaleigh
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Calgary, Canada
1 review
5 of 5 stars Reviewed August 28, 2013

We stayed for 3 nights in mid-July and added a 4th night because we were having so much fun. Lars and the other staff were unbelievable, super friendly and knowledgeable. Our site was booked for the 4th night so they moved our tent down the road to an available site so we could enjoy the last few hours of our surf rentals. Great hot tub facilities also.

Completely exceeded our expectations and we can't wait to go back!

Taylor & Michelle

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaleighsjc, Owner at Surf Junction Campground, responded to this review, March 28, 2014
Hi Taylor and Michelle,

We're so happy to hear that you guys enjoyed your experience so much! It especially makes us happy that you not only enjoyed the campground, but our staff too. We really do value our campers and hope that you can make it back again soon!

Cheers!

Kaleigh at SJC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surf Junction Campground

Address: 2650 Tofino-Ucluelet Hwy, Ucluelet, British Columbia V0R 3A0, Canada
Location: Canada > British Columbia > Vancouver Island > Barkley Sound > Ucluelet
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #7 of 26 Specialty Lodging in Ucluelet
Price Range (Based on Average Rates): $
Number of rooms: 49
Official Description (provided by the hotel):
Come join us on the wild, West Coast for your next camping experience. We are located at the entrance of the Pacific Rim National Park and the UNESCO World Biosphere Reserve. The campground is situated on 18 acres, in the privacy and peace of the forest, but just 5 minutes from the town of Ucluelet and 5 minutes from world famous Long Beach and Kennedy Lake Provincial Park. The Surf Junction has much to offer. Large private sites with clean new facilities and a wide variety of services in a gorgeous woodland setting. Customers can soak in the hot tub or relax in the sauna. By the pond there is a covered cooking and eating area. There is sports equipment available free of charge you can enjoy on our playing field. There's even a place to wash out your wet suit.From surf rentals to coffee and espresso drinks along with firewood, snacks and other camping essentials the Surf Junction has most of your camping needs right in the office. The campground staff can book surf lessons, whale watching, bear watching, fishing and many other adventurers or just give you directions to any of the areas many attractions. ... more   less 

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