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“Gotta Warm Up Those Burgers” 3 of 5 stars
Review of A&W Restaurant

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A&W Restaurant
23 Westside Dr, Cochrane, Alberta POL 1C0, Canada
(705) 272-3551
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Ranked #41 of 48 Restaurants in Cochrane
Cuisines: Hamburgers
Restaurant details
Calgary, Alberta
Senior Contributor
33 reviews 33 reviews
18 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Gotta Warm Up Those Burgers”
3 of 5 stars Reviewed September 18, 2012

The biggest complaint I have had for years at A & W is being given barely lukewarm burgers - consistently. I have never had a "hot" burger! The onion rings this summer were terrible. Instead of golden brown, the batter was uneven, overly crisp, and crumbling off the onions. I don't know if the problem is staff isn't being trained properly or management is inept. I love what A & W has to offer, but this restaurant falls far short of the mark. I'll only go if I have to, and then for the root beer.

  • Visited August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
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8 reviews from our community

Visitor rating
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    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Best burgers in a restaurant with a drive-thru”
4 of 5 stars Reviewed January 12, 2012 via mobile

Try the prime rib Grandma burger with the best chocolate shakes! Always consistently good, with friendly staff.

    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cold Lake, Canada
Top Contributor
65 reviews 65 reviews
13 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
“Mostly run by school kids”
3 of 5 stars Reviewed January 10, 2012

Although the food is good, they aren't much on customer service...mostly high school kids work here and are busier with their own lives than our orders.

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Calgary
1 review
1 helpful vote 1 helpful vote
“I'd get more customer service from a vending machine!”
1 of 5 stars Reviewed March 22, 2009

The burgers were burnt twice and sent back, but above all the customer service was atrocious. I will never eat there again.

    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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