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“No open top fryer.” 3 of 5 stars
Review of YO! Sushi Gatwick North Terminal

YO! Sushi Gatwick North Terminal
Airside Gatwick Airport | At United Kingdom, Not Canada, Surrey, British Columbia RH6 0NP, Canada
01293 831222
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Ranked #305 of 672 Restaurants in Surrey
Cuisines: Japanese
Restaurant details
Senior Contributor
31 reviews 31 reviews
12 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“No open top fryer.”
3 of 5 stars Reviewed June 3, 2014

Friendly and attentive staff, tasty food but let down by the fact they don't have an open top fryer and therefore poor selection on the hot food menu. Fantastic service though.

  • Visited May 2014
    • 5 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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12 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Top Contributor
66 reviews 66 reviews
64 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
105 helpful votes 105 helpful votes
“Poor poor example of what this chain can do”
1 of 5 stars Reviewed May 18, 2014

I went for a 9.00 pm flight. I wanted something light and am a fan of yo sushi. This was a bad experience. The choices going by were limited in variety - two at least were past there best in terms of freshness. I got zero attention from the staff. I would have liked a drink. I would have liked some pickled ginger and wasabi - but no bugger even asked. One waitress was talking to her boyfriend on her mobile and one waiter was trying to get off with another waitress. Zero attention paid to me. I got a bill and went to the cashier and said I was less than impressed. He grunted non interestedly and charged me nearly £28.00. I won't go here again and recommend you the reader of this go for stale sandwiches at the other cafés around here rather than this place. Yo sushi - good brand and good experiences over the years. Yo sushi - gatwick north - to be avoided!!!

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Melbourne
Top Contributor
134 reviews 134 reviews
67 restaurant reviews
Reviews in 65 cities Reviews in 65 cities
102 helpful votes 102 helpful votes
“Overpriced and Rubbish”
1 of 5 stars Reviewed April 20, 2014

Grabbed a quick bite for kids here, very untidy, uninteresting sushi. Looked very drab and messy w rolls coming apart and messy rice.
6 plates of a mix of most basic avocaco maki, tuna maki (4minuscule pieces) and inari in rolls. All small. All average. Total 17pounds for a snack, incl 1.10 for a small glass of water you pour yourself. No service. I had to walk around and find someone and ask if they wanted me to pay??? Found a few girls chatting up the back. Avoid. Get a tasty, substantial slice of pizza from Jamies next door for a fiver instead.

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Tabanac, Aquitaine, France
Top Contributor
270 reviews 270 reviews
173 restaurant reviews
Reviews in 121 cities Reviews in 121 cities
181 helpful votes 181 helpful votes
“Badly managed staff”
2 of 5 stars Reviewed February 28, 2014 via mobile

I love sushi and I have had some good food in YO! Sushi but not here.
My last 3 visits have been really bad, but I kept hoping it would improve ... It hasn't.

The staff spend more time chatting to each other rather than working.

On my latest visit today one of the "chefs" put just 6 small dishes of salmon sashimi on the belt in 30 minutes. The rest of the time he was Mr. Personality with the other staff members. It was 1.30pm so in the heart of lunch-time and the belt should have been full, but it had little on it.

The only way we could get something to eat was to order off the menu. These dishes came quickly but it's not what is meant to happen at YS as in better run locations there is a continuous flow of interesting and varied selection on the belt.
Here the only readily available dish today was soy beans, I guess because they don't need much effort.

Until they change the manager to someone who knows how to keep staff focussed on doing their job of providing food for their customers, rather than having fun with each other, this place has no chance.

I will definitely not be back even though I am in Gatwick at least twice a month. Even the limited selection available in the airline lounges for free is better than this.

Visited February 2014
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Alhaurin el Grande, Spain
Top Contributor
59 reviews 59 reviews
53 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
“What a great place to eat whilst waiting in departures”
5 of 5 stars Reviewed February 14, 2014

Airport food has sometimes been questionable, but if you like Sushi, then Yo Sushi is just great!

A bit limited on choice ( due to location ), but still good enough to satisfy...hot/cold food available on the moving belt running around the restaurant... Very nice cold Sapporo beer, sushi and Saki... great way to chill before a flight

  • Visited February 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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