As usual, one can expect certain standard with the HIE chain being family friendly. We were not sure about this hotel at first as there was no review yet and also no photo of the establishment. On arrival, it looks modern, so may be it is rather new. The hotel front desk staff was friendly, and we liked the nice glass doors of the breakfast area. The room was very clean and came with free wi-fi and complimentary newspaper. We had a very comfortable stay.
As we had stayed in many other HIE hotels that promoted themselves into the 4-stars image, here are some suggestions:
(1) Breakfast - the lady "Vilma" was very busy refilling breakfast items, but in small quantities at a time. Try refilling larger quantities, guests won't run out of food & time, and you will look more efficient.
(2) Breakfast - Add the little specialty creamos as available at other HIE hotels. Your customers will appreciate the nice treat to start their mornings.
(3) Bathroom condiments - Add mouthwash (we can live without the lotion).
(4) Load up a photo image on the HI page will make your guests feel more connected to you:)
You have great potential to make a 4/5 rating!!!
- Official Description (provided by the hotel):
- The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express & Suites Surrey Hotel Surrey
- Holiday Inn Express And Suites Surrey
- Holiday Inn Express Surrey
- Holiday Inn Surrey