Stayed here for two evenings with my girlfriend.
The room was huge and it was okay, one bedroom, with full kitchen, bath, fire place, and balcony.
I had to speak to the desk on several occasions to be able to order Pay Per View Movies since the system was not working properly, one mornings we woke up there was water dripping in front the top part of the window in the kitchen which was very annoying in the morning. Also something which I have never encountered was that there was a used bar of soap in the washroom when I checked into the hotel.
The front desk staff can either be very nice or not so nice. If you have a problem they don't seem to be concerned.
I think this is a good hotel and has a mangement which does care, just that the front desk staff does not have the same care.
After I stay I contacted the management of the hotel and told them of my problems. They replied and offered me a 10% refund and also the refund of my Pay Per View movie which was acceptable.
If you have any questions about this hotel, or the area please e mail me
Thanks,
Kevin
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