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“Outstanding Hotel” 5 of 5 stars
Review of Hampton Inn & Suites Langley Surrey

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Hampton Inn & Suites Langley Surrey
2.5 of 5 Hotel   |   19500 Langley Bypass, Surrey, British Columbia V3S 7R2, Canada   |  
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Ranked #1 of 21 Hotels in Surrey
Del Rio, Texas
1 review
“Outstanding Hotel”
5 of 5 stars Reviewed June 5, 2012

I stay here eveytime I come to the Area.. There simply isn't a friendlier staff anywhere...

Carla, Carrie, Mickey, Madison and the HouseKeeping Staff all extremely friendly.. Love coming here...

Rooms are always super nice..

Kenny

Stayed June 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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272 reviews from our community

Traveler rating
    193
    64
    11
    1
    3
See reviews for
109
32
19
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2012

I stay at this hotel frequently when visiting the Vancouver area. The staff are exceptional - friendly and always willing to help. They make a point of stopping to say hello and make you feel more than welcome...I love the beds! The linens are extremely cozy - I can't wait to crawl under the covers at the end of a busy day...

Room Tip: Request a room at the front of the hotel to avoid the sound of the trains at night
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Powell River
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 3, 2012

Complimentary breakfast, complimentary wifi, very well equipped, clean and modern. Only negative is the paper cups! Would be nice to have at least a couple of glasses.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
200 reviews 200 reviews
11 hotel reviews
Reviews in 36 cities Reviews in 36 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 30, 2012

There really isn't much to either complain about or be excited about this hotel. It's a perfectly nice, modern, clean and decent hotel, but there are some drawbacks which keep it from being a glowing review. On the plus side, it seemed quite clean (and I pulled the beds apart looking for traces of bedbugs as is my usual custom) and everything in the room was in good shape and functioning well. The service is also very friendly and competent. The problems are primarily the location. Unless you have something to do in Langley there is not much there to do and unless you have your own car, you are at the mercy of a very poor bus system. Once you get tired of the nearby mall the nearest center of retail and commercial activity is many miles away. The breakfast is actually sub par and if you don't take into consideration the "DIY Waffles" the rest of the food is ick. Cardboard pancakes, plastic bacon, and baked goods that were hardly fresh. When you consider the aspects which detract from this hotel, the price is fairly exorbitant. There are a lot of hotels that are somewhat equivalent to this one but in far better locations closer to the city (and with better food) for this kind of money.

Room Tip: Choose the rooms at the back facing the self-storage area as they are more shielded from the traffic...
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  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alnoor T, General Manager at Hampton Inn & Suites Langley Surrey, responded to this review, June 6, 2012
Thankyou for staying at our hotel, and was sorry to learn that you found our hotel expensive, however if you are value conscious we have standard rooms that are priced less than our studio or one bedroom suites. Our rates range from a standard room up to a one bedroom suite. The rate includes a Complementary Hot Breakfast , high speed internet - choice of wired or wireless, Our internet is also powered with a fibreoptic line. Your comment is very important yet our rates have been the same for the last 2 years.
The complementary Breakfast features fresh & healthy options such as fresh fruits ( apples, oranges and bananas), Hard boiled eggs,and very soon oatmeal. Thanks for letting us know that some of the breakfast items were not fresh. We will have to work harder to make sure they are fresh for every guest.
For families we have an indoor water slide which is provides addtional value for guests with families. My staff and I will have to work even harder to earn your business as we have set high expectations from our guests as Trip Advisor has our hotel listed under Canada's Top 25 Bargain Hotels. Once again , I thank you for taking time for letting me know about your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed May 25, 2012

Im residing at this hotel for a few weeks, and so far the first week has been amazing! The staff are so nice and friendly, and the service is amazing. They're preparation for the breakfasts in the morning are superb. I have noticed they go to great lengths to change it every morning and accommodate everyone needs. Roslyn does a great job of making sure everyone is happy and everything is filled up. The cleanliness, facilities and building its self are fantastic. I would recommend to anyone to stay here, it really has been a very comfortable and enjoyable home away from home.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickering, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 18, 2012

Had a quick one night visit but got treated really well. Roselyn knows how to treat guests very well.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kamloops
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 10, 2012

My wife and I have travelled extensively and stayed at this Hampton May3-9th 2012.. We found the staff to be outstanding, and very friendly. Everything was clean, and the property was in excellent condition. Jodi at the desk was very helpful.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Langley Surrey

Address: 19500 Langley Bypass, Surrey, British Columbia V3S 7R2, Canada
Phone Number:
Location: Canada > British Columbia > Surrey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Surrey
#1 Business Hotel in Surrey
#2 Romantic Hotel in Surrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Langley Surrey 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
New at Hampton Inn & Suites Langley/Surrey!Trip Advisor's 2012 Award Winner in the category of "Bargain Hotel".We now have HIGH DEFINITION signal on our 37 inch Flat screen TVs plus 3 Free Movie Channels including HBO. Watch your favorite Sports or News or Movie in Dolby High Definition picture. You will also enjoy our Complementary High Speed internet which is both Wired and Wireless in the entire hotel. Our internet is now powered with Fibre optic. This means better quality and speed. Come check it out! Our Complementary Hot Breakfast service now features Healthy Oat meal with granola as well as favorites such as Fresh Waffles, Variety of fruits, Eggs, Bacon, or sausages, variety of yogurt, bagels, muffins and more.Be sure to pack your swim gear as we have an indoor 3 storey high waterslide that will be sure to thrill you and your entire family. Our location is 2 block from Willowbrook Shopping, one of the largest shopping areas in Greater Vancouver as well as a multitude of eateries and restaurants. For convenience we have Fox & Fiddle Lounge and Restaurant attached to our hotel.Be sure to sign up for Hilton HHonors for Free Night stays and other perks such as Free Room Upgrades etc.We look forward to seeing you soon at our Hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites Langleysurrey
Hampton Inn & Suites Langleysurrey Hotel Surrey
Hampton Inn Surrey
Surrey Hampton Inn

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