I am very disappointed with the cleanliness of the "pet wing" of this hotel as well as the service of the staff and management! There was feces on the floor just under a vending machine as you entered the "pet wing", It was there when we arrived, and still there when we checked out. Also, my husband and I left our camera charger and battery in our room. We even remembered which plug it was in on which wall. We called the hotel within a couple hours of leaving. It took several phone calls made by my husband and I over the course of a week, to get the answer, "we haven't found anything that fits that description". Always hearing we will check and call you back, and we always had to call back. I then emailed the hotel. In return I received an email saying that they will look into this and get back to me...that was on august 21st. It is now Sept 3rd and I have still not received any further calls or emails! Our visit there was on August 10th 2013 for a family wedding....and it was our first, and last!
- Official Description (provided by the hotel):
- Experience the Tropics at the Pacific Inn Resort and Conference Center in White Rock, British Columbia. A tropical world awaits you within our glassed roofed atrium. A tour of the courtyard reveals a Central American theme accented with folk art from Mexico. Amidst the tropical setting, guests may enjoy a free form swimming pool fed by gentle waterfalls, a hot tub, sauna and fitness center health club. This self-contained oasis features full dining and leisure facilities. Enjoy the lively atmosphere of The Pantry, relax with a gentle surrounding of Rockwell's Lounge and for an unforgettable evening of fine dining, join us in Rockwell's Restaurant. Within close proximity to the Pacific Inn, our guests can enjoy the beautiful beaches of White Rock, stroll the pier and take in a round of golf. Whether you are on business or pleasure, the Pacific Inn Resort and Conference Center offers a warm friendly haven. See you soon. ... more less
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- Also Known As:
- Pacific Inn Resort And Conference Centre Hotel Surrey
- Aston Pacific Hotel
- Aston White Rock
- White Rock Aston