We spent two nights here on a recent stay in Surrey. We repeatedly tried to change rooms due to doors slamming all night as well as a loud screaming match going on on our floor. We called the front desk and asked them to address the problems, or move our room, to no avail. Finally after demanding to have our money refunded so we could find another hotel at a late hour they moved us upstairs to a "better" room. There was no plug for the bathtub, there were dead insects lining the windows, there were chips in the lino and paint, the fan was ridiculously noisy and the fridge and stove did not work. Yes the price was good, but it just wasn't worth the hassle.
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- Also Known As:
- Econo Lodge Surrey Hotel Surrey
- Quality Inn Surrey