6 ladies went out for a celebratory meal last night. We thought we would give Masala, Browns Bay a go (we normally go to Bollywood, Browns Bay) - we have all been there before on separate occassions and it was ok. We were seated in a horrible spot, next to a large white wall with nothing decorating it, felt like we were in a hall way, the sun was blinding us - we had to wear sunglasses for the glare (for those of us who had then when coming out to dine at 7.30pm), it was very hot and asked if they could please open the large bifold door/windows that cover the entire front of the restaurant but the answer was no? They need to fit blinds URGENTLY to keep the heat and the glare down for diners comfort. Our meals were slow in coming (although there seemed plenty of staff) and when they were delivered 4 out of the 6 dishes were cold! We sent them back but the rice and naans kept getting returned to our table - we repeatedly said we don't want the rice and naan without the mains - pretty simple you would think?? The 2 indians gents who were helping deliver the meals (I think the owner and a kitchen hand/chef) pretended they didn't understand english etc - I really don't like that how some people understand your order and your payment in english but don't seem to understand any problems/complaints. Like my title says I won't be returning anytime soon and it will be Bollywood for me next time
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