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“Outstanding Experience for Zone 4 Fire Chiefs” 5 of 5 stars
Review of Ramada Creston

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Ramada Creston
3.0 of 5 Hotel   |   1 1809 Highway 3A, Creston, British Columbia V0B 1G8, Canada   |  
Hotel amenities
Ranked #2 of 11 Hotels in Creston
Midway, Canada
1 review
2 helpful votes 2 helpful votes
“Outstanding Experience for Zone 4 Fire Chiefs”
5 of 5 stars Reviewed February 4, 2014

Zone 4 Fire Chiefs held a training and education session at the Ramada in Creston last weekend. Best treatment ever! Manager Chrystal was there day and into the night to ensure everything went well and all the needs met. Service and experience there was above and beyond. Hotel has great beds, very clean and quiet, and Ricky's Restaurant next door had excellent food. You are treated like royalty by all who worked there. Rhonda and Kayla are equally poilte and most accommodating, and the personable nature of all three is exemplary and should definitely set the standard for other hotels. We voted as a group unanimously to return to the same venue for our next training session. Exceptionally well done!! Keep up the great work!!

Room Tip: Contact Chrystal, Rhonda or Kayla and they will look after you well!
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    65
    20
    2
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Creston, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

Words can not describe the incredible service from the second you enter the hotel lobby. Ronda the hotel clerk was polite to a degree in which I have only witnessed here in Creston, British Columbia. Not only was I treated like a king in the lobby, but 15 minutes after I opened the door to my room, the General Manager and Owner of the hotel welcomed me and asked if there was anything they could do to make my stay 100%

Extremely impressive! This quality of service should be shown in my native land of Ontario!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW Alberta
Top Contributor
91 reviews 91 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
230 helpful votes 230 helpful votes
5 of 5 stars Reviewed January 11, 2014

Stayed here for four nights, four of us in two rooms. This property is extremely well managed and impeccably clean. The hotel was very quiet, we were there Sunday to Thursday. The property has everything you need and is very comfortable. The staff here are outstanding and helpful in every way.

The rooms are well appointed, spacious and spotless. The beds, bed coverings and pillows are well above average and sleep quality is therefore very good. They have a gym that we used each day and it was perfect for a hotel like this. Large screen TV was provided in there that was a bonus.

The breakfast area is large and well appointed. The daily offering is the normal continental style with everything one needs to start the day. You can make your own waffle for a hot item if you wish, other than that you have your normal pastries, cereals, fruit, yogurts, etc. Staff keep this area well stocked and very clean.

The hotel has a Ricky's bar and grill in the same parking area. This is very convenient and we ate supper there twice. This is a very good restaurant and very convenient being at the same location. All in all, this is an outstanding property and one that I would use again and recommend to anyone staying in Creston.

Room Tip: Third floor(top) was very quiet
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 18, 2013

Very new, clean. Great rooms. Even though they were booked solid, front desk managed to get me booked for a second night. Went above and beyond their duties. Would be five star if they had a pool or at least a hot tub....

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrystal K, General Manager at Ramada Creston, responded to this review, November 22, 2013
Good Morning:) What a wonderful review and thank you so much for sharing. Our front desk do such a great job and it makes me very happy to see that they take care of our guests above and beyond. We tend to get quite busy with teams and groups which makes it hard to have extra rooms so that is awesome the front desk made it happen!! Thank you again for sharing your experience with us in Creston and I look forward to your return here at the Ramada:)

Sincerely,

Chrystal Klassen
General Manager
Creston Ramada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 2, 2013

Had the opportunity to stay at this property in september while on a cycling tour and very much enjoyed my stay. This is a new hotel that is located on the edge of the community of Creston and it appears that there is building growth about to happen in the area. Reception and check in was very pleasant and professional and the lobby offers a great little area for breakfast and a coffee as well as a roomy computer/office area. Rooms are well appointed and well equipped, beds and bedding very comfy and had a great night's sleep~will return!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrystal K, Manager at Ramada Creston, responded to this review, November 3, 2013
Hello there:)

I want to thank you for sharing your experience here with us and for taking the time on Trip Advisor to let others know!! I was here when you checked in and it was a delight having you stay here. I hope you have a wonderful day and look forward to having you stay with us again.

Sincerely,

Chrystal Klassen
General Manager
Creston Ramada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2013

This hotel was clean but had nothing to do for my kids. No amenities really. Basically suitable for business travel only. Complimentary breakfast very basic. The location is right off the highway, so ok in that respect, few minutes drive into town.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chrystal K, Manager at Ramada Creston, responded to this review, November 3, 2013
Hello there,

I want to thank you for sharing your experience here with us and for taking the time on Trip Advisor to share as well. As a manager I try to make things enjoyable here at the Creston Ramada and am sorry that the front desk wasn't that helpful. If you could share with me a bit more and who had been working that day, that would be most helpful. Thank you so much and I hope you have a wonderful day.

Sincerely,

Chrystal Klassen
General Manager
Creston Ramada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 7, 2013

The beds in this hotel are awesome, the most comfortable of our trip. But, there is no pool or hot-tub and the receptionist was not helpful when we asked about places to visit locally (more interested in talking to her friend). The breakfast is sufficient, but the restaurant is not good.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Creston

Address: 1 1809 Highway 3A, Creston, British Columbia V0B 1G8, Canada
Location: Canada > British Columbia > Kootenay Rockies > Creston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Creston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Creston 3*
Number of rooms: 65
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