Be forewarned. A fabulous location, pools and grounds that should make this a great vacation spot, BUT..... When you pay over $240 a day for a 1 bdr cabin you should expect an above average level of service. Well you won't get it at this location. Cabin very small and cramped and dated. The service we received was very disappointing. Toilet bowl rim was stained, "Do not Disturb" sign totally ignored and when reminded to look at door sign response of "Oops," asked for an extra housecoat for 3rd adult -response NO -2per unit only, Steamers coffee bar out of coffee at 9:00 a.m. with response "they haven't brought me any yet." We did the much advertised "all you can eat Pasta" in the dining room. Like others reported on this site, we lined up for over 1 hour for our pasta to be cooked by a single chef who did a marvellous job but how ridiculous!. When we complained at desk were told, you're not the first to complain it has been like this all summer.
It is very sad and a major negative to BC Tourism that such a great facility is so poorly managed and run yet they can command such high prices and the public pays because there are few choices in the area.
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