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“In the heart of everything” 4 of 5 stars
Review of The Spencer on Byron Hotel

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The Spencer on Byron Hotel
4.5 of 5 Hotel   |   9 - 17 Byron Ave | Takapuna - Auckland, Takapuna 0622, New Zealand   |  
Hotel website
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Hotel amenities
Special Offer
10% Off Room Rate
Ranked #2 of 7 Hotels in Takapuna
tauranga
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“In the heart of everything”
4 of 5 stars Reviewed October 16, 2013

So damn easy to get to. A quick flick off the motorway, and you are there.
In the heart of takapuna.
Minutes from shops, the beach.
The views are amazing from all angles,which we very much enjoyed and parking is nicely taken care of in the basement. A big plus, when it can be a money sucking exercise parking at Auckland hotels

Had a few room issues, but with slight insistent prompting the staff fixed all that we asked.
We stayed on a deal which is reflected in the value comment, a full price might lend to it not being quite so.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review, October 22, 2013
Hello Jo and thank you for taking the time to pass on your comments, I am very pleased that you enjoyed the wonderful views and close location to the beach and shopping that Takapuna has to offer. I do hope to welcome you back one day soon.
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519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
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English first
Kakanui, null, New Zealand
1 review
5 of 5 stars Reviewed October 16, 2013

My partner and i stay in a lot of hotels/motels for business. I have been so impressed with this hotel over the past 3 days. The room is big and comfortable, with a dishwasher, washing machine and dryer included. The bed is massive and comfy and the staff have been so kind. We also have a 9 month old who has been very welcomed by all the staff. Really enjoying our stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Napier, New Zealand
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2013

My wife and I stayed here for three nights. Walking into the room your view is fantastic. You have a kitchenette, separate lounge bedroom and bathroom. Who ever designed the kitchenette did not believe in lights and the lounge was one of the most uncomfortable I have ever sat on. The combined kitchenette and lounge was a fairly large space so you had plenty of room. The bathroom was also a good size but the combined shower/bathtub was very small. With all the space in the bathroom the shower/bath tub could have been wider. I have stayed in other hotels with smaller bathrooms but bigger showers. The water pressure was great however, which meant I enjoyed the showers even if it was a bit tight. Plenty of cupboard space to hang up your clothes, though the bed and pillows were passed their use by date. Staff were brilliant and helpful. Have enjoyed staying at the Spencer since it first opened because of its location and facilities. Currently the rooms are now showing their age. A new lounge and bed is all it really needs to make the stay totally relaxing. The off street parking is a real bonus staying in Auckland however $50 for wireless use is a bit over the top. Will stay here again.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 12, 2013 via mobile

Handy location and good price would appreciate that our instructions be considered when we book, also failed to respond to room service need
Have stayed before good location
Will come back but would appreciate better service level next time

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spenceronbyron, Owner at The Spencer on Byron Hotel, responded to this review, October 14, 2013
Hello Steve, thank you for your comments, I would very much like to talk with you to learn more about your experience so that we can improve. I will be in touch. Thank you for staying with us.
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 8, 2013

Have stayed at this property before and went back again this last weekend.
Hotel staff were friendly and approachable. Had a separate lounge and bedroom which was better than the studio I had previously stayed in. Stayed on the 17th floor and the views were totally outstanding. Enjoyed everything about my stay and would go back again in a heart beat. Thanks for making my weekend so lovely

Room Tip: Choose a One bedroom and ask for sea views
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review, October 14, 2013
Hello Debby, so nice of you to take some time to post a review about our hotel, we very much appreciate your repeat business and your comments. We hope to see you soon. Thank you.
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Perth, Australia
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

My husband normally stays here for business but it was my first time here. The rooms are huge and well appointed, although a little dated. We had a separate sitting room, kitchen and bedroom, although the couch was very uncomfortable. The view from our 16th level room was amazing. Breakfast was stock-standard for a hotel. 2% for paying by credit card was steep so you're better off paying cash or eftpos.

Stayed October 2013, traveled with friends
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Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2013

Nice place great views. Needs little bit of updating but was clean and tidy. Room service was quick and of high standard, the steak was one of the best we've had. The only problem we had was the cot had no floor in it and the mattress sagged waking the baby hence not a good sleep. Our bed was good and we were happy overall.

Stayed September 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spenceronbyron, Manager at The Spencer on Byron Hotel, responded to this review, September 30, 2013
Hello Brett and thank you for your comments, much appreciated. I will review the situation with the cot immediately. Having two children myself I know how important a good sleep is! I do hope to welcome you back sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Spencer on Byron Hotel

Address: 9 - 17 Byron Ave | Takapuna - Auckland, Takapuna 0622, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Takapuna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Takapuna
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Spencer on Byron Hotel 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
One of the finest Auckland hotels - ocean views, sea-scented air and a sunny outlook... Auckland's Spencer on Byron Hotel uses its beautiful environment to great advantage. This Auckland hotel is the first business class accommodation provider on Auckland's North Shore and spectacular panorama of Auckland CBD to the south, Rangitoto Island to the east, and Lake Pupuke to the north. Various types of rooms from studios to fully equipped family suites are available. ... more   less 
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Also Known As:
Spencer On Byron Hotel
Spencer On Byron Auckland
The Spencer On Byron Hotel Takapuna, Auckland, North Island

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