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“Great stay, great price” 4 of 5 stars
Review of Chateau Beauvallon Mont Tremblant

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Chateau Beauvallon Mont Tremblant
4.0 of 5 Hotel   |   6385 Montee Ryan, Mont Tremblant, Quebec J8E 1S5, Canada   |  
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Hotel amenities
Ranked #4 of 32 Hotels in Mont Tremblant
Certificate of Excellence 2014
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great stay, great price”
4 of 5 stars Reviewed March 28, 2013

We chose this hotel despite several poor reviews because of the manager's personal response to each posting. We were very pleasantly surprised by our experience.

We chose the two-bedroom suite (2 king-sized beds) for two adults and three kids. There was a cheater ensuite attached to one bedroom and a private ensuite attached to the other. It was extremely clean.

The concierge was helpful with suggestions and directions. The staff was great: our kettle didn't work, and within 10 minutes, we had a new one delivered to the door. When housekeeping wanted to clean our room, we asked them to come back in 15, 30 or 60 minutes, and didn't get bothered again; the room would be clean (and the dishes done!) when we returned.

We had a nice dinner in the restaurant (without the children) with very good service. My meal (beet salad, tenderloin with red wine sauce and asparagus) was amazing, but my husband didn't like his tough lamb very much.

The room was on the warm side, but we opened the glass doors to the patio and cracked a window in the bedroom. The pool was as small as pp mentioned, but it was great for splashing around with the kids. Location-wise, we had very short drives to the village and to St. Jovite for activities - there was a shuttle, but we didn't want to lug around an infant seat, so decided to drive instead.

All in all, we would definitely return.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaubeauvallon, General Manager at Chateau Beauvallon Mont Tremblant, responded to this review, April 24, 2013
Dear Guest, Thank you for sharing your experience on Trip Advisor. It is very important for me to personally respond to each review. I am very proud of my team and I am please that you had great and personalized service during your stay. I hope to see you again in the near future.
Sincerely, Françoise Reynier, Directrice Générale.
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553 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Ontario
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 28, 2013

We travelled to this location during the fall colour season in Quebec and cannot say enough good about our mini vacation! The location of this resort was awesome and made getting around so easy.

The "room" was incredible with a full service kitchenette, dining area, two washrooms, comfortable living room area with a beautiful fireplace and an amazing bedroom suite! There is also ample sleeping arrangement available with a drop down bed, although we didn't use this. The ground floor terrace through the sliding doors offered quick access to the outdoor pool and hot-tub as well as a quiet spot to sit and enjoy the fresh air. A short jaunt brought us from our terrace to the lakefront, which was really nice and quiet. We were overwhelmed by the beauty of the fall colours at this time of year and it is not to be missed!

The front desk staff were extremely helpful with offering tips and advice to enjoy the area. We managed to get in so much fun and activities during our days that we were exhausted at the end of each. Hiking Mont Tremblant, sunset horseback riding in the mountains, boating on Lac Tremblant and of course dining in the area.

The indoor swimming pool is nice but much cooler than we were expecting and so we didn't stay in long. It is very well maintained as are the change rooms, with plenty of towels available. We were not able to use the outdoor pool as it was closed for the season but it did look beautiful. The hot-tub was very relaxing after a day of hiking and adventures!

We only ate in the restaurant once, as we were able to prepare our own meals in our kitchenette. We enjoyed a breakfast buffet the morning of our departure and can recommend it highly.

Overall, we would recommend this resort highly and intend to go back next fall with our son for a nice family get-away!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaubeauvallon, General Manager at Chateau Beauvallon Mont Tremblant, responded to this review, April 24, 2013
Dear Guest, Thank you for sharing your experience on Trip Advisor. We are very proud of our spacious and luxurious suites including sofa bed, fireplace, patio and kitchenette. I will make sure to pass your positive comments regarding service to my staff and I am certain they will be pleased. See you soon!
Sincerely, - Françoise Reynier – General Manager
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Toronto
1 review
1 of 5 stars Reviewed March 19, 2013

Stayed with my husband, daughter and her friend and were supposed to get a murphy bed and pullout, in addition to the bedroom in the suite. The murphy bed was screwed into the wall as was unoperable. Complained, they made us move rooms ourselves (did not send anyone to help).
Wifi 3/4 times said too many people on so no access. 3 of 4 lamps did not have working light bulbs and had to call twice. Every time we swam we had to ask for towels. No cups in the gym (asked every day). We had to call them to make up the room at 4:30pm the first day.
They charged our credit card twice I see for our meal at the restaurant (the only good part of the hotel). Would not recommend this at all.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaubeauvallon, General Manager at Chateau Beauvallon Mont Tremblant, responded to this review, April 24, 2013
Dear Guest,

Thank you for taking the time to share your experience at our hotel on Trip Advisor and for providing us with feedback which has helped us address these deficiencies. Your comments have been reviewed and discussed with the various department heads and we are confident that they were taken quite seriously. We do hope to have the pleasure of welcoming you in the future so that you may see the friendly yet professional service we offer.

Sincerely,

Françoise Reynier – General Manager
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Gatineau, Quebec
Top Contributor
83 reviews 83 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 14, 2013

»We rented a 3 BR suite with 2 other couples in February 2013.
I found the room nicely appointed, but untidy, with stained carpets, an old sock from a prior
guest and a chocolate covered candy on the floor. Some of the light fixtures in the bedrooms didn't work as well.
The entertainment system for music could only play iPods, so no local radio nor CD's.
We were given a token for the bar upon arrival but were never told it was for that, as it resembled a chip from the Casino ( which was closed all 3 days we were there, BTW).
I found overall there was a lack of attention to detail overall here.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaubeauvallon, General Manager at Chateau Beauvallon Mont Tremblant, responded to this review, April 24, 2013
Dear Guest, I was very surprised to read your comments. We take great pride in the quality of our suites. I only wished you would have called the front desk to give us a chance to address the housekeeping and maintenance issues for you. Our in room entertainment system looks like a ipod dock but actually allows to play the radio too. I spoke to our front desk manager to ensure that we clearly explain that we give a $5 bar chip to be used at the bar of the hotel. I am sorry that the Tremblant Casino was closed during your stay, their schedule varies according to the season.
I hope that we will have the opportunity to welcome you again soon.
Sincerely, Françoise Reynier, Genereal Manager
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Gatineau, Canada
Top Contributor
462 reviews 462 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
282 helpful votes 282 helpful votes
4 of 5 stars Reviewed March 10, 2013

I just spent a night there and while I am generally quite satisfied, I have to admit that there were some great things about our stay and some aspects where there is room for improvement.
Starting with the positive, the room was very spacious and very comfortable. The hotel in general is in very good condition and the outdoor spa is quite nice and there are 2 pools: one inside and one outside (only opened in the summer). The service at the bar was really good and the shared area (sort of library) is very cosy. Finally, the dinner at the restaurant was very good.
On the less positive, I would note 3 things: first, there is no breakfast served. Secondly, the service at the reception desk was uneven. Finally, the restaurant was very good but very expensive for what was served and the steaks did not live up to the expectation (given the price, again). Don’t get me wrong, the food is very good but at that price, only superb is acceptable.
Overall though, this hotel deserves a solid 4* rating in my view but not a 5*.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2013

Our two bedroom suite was great. Nice king size beds. Awesome living space.i just wish they had an oven although the staff cooked our homemade pizza in the resto located downstairs. Hotel is very clean...friendly staff...would go back for sure!!!!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaubeauvallon, General Manager at Chateau Beauvallon Mont Tremblant, responded to this review, April 24, 2013
Dear Guest, Thank you for sharing your experience on Trip Advisor. I am happy to hear that your stay was pleasant and that our restaurant helps you with your pizza! As for the service you received, we strive to offer continuous service and I am very pleased with the level of service you received.
Sincerely, Françoise Reynier – General Manager
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Ottawa, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 26, 2013

My wife and I stayed there with some family for a long weekend. We loved the hotel, we enjoyed the premises’ and all it has to offer. Very clean, very friendly and all around a great time. The bedrooms were very large and beds were very comfortable. Although this is not in the village, they offer a free shuttle to and from the village, so you can enjoy as you please but also you don’t have to be around the madness all the time.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chateaubeauvallon, General Manager at Chateau Beauvallon Mont Tremblant, responded to this review, March 3, 2013
Dear guest,thank you for sharing your experience on Trip Advisor. We are are glad you enjoyed the tranquility of the Chateau and the flexbility of our great VIP shuttle service to take you to the resort.

Once again many thanks, we look forward to welcoming you back soon

Francoise Reynier- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chateau Beauvallon Mont Tremblant

Address: 6385 Montee Ryan, Mont Tremblant, Quebec J8E 1S5, Canada
Phone Number:
Location: Canada > Quebec > Mont Tremblant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Mont Tremblant
#6 Family Hotel in Mont Tremblant
#7 Romantic Hotel in Mont Tremblant
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chateau Beauvallon Mont Tremblant 4*
Number of rooms: 70
Official Description (provided by the hotel):
Located just five minutes -3km (2mi.) from the Tremblant ski resort, on a vast, private, lakeside property where guests can relax and enjoy indoor, outdoor pool & hot tub, cross country skiing & snow showing right from our door step. Whether a romantic retreat, ladies-only getaway or enjoyable family vacations, we take care of every little detail. We have a charming restaurant & bar with a menu of epicurean delights. ... more   less 
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Also Known As:
Chateau Beauvallon Mont Tremblant Hotel Mont Tremblant
Chateau Beauvallon Hotel Mont Tremblant
Mont Tremblant Chateau Beauvallon
Chateau Beauvallon Mont Tremblant Quebec

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