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“Very nice spot” 4 of 5 stars
Review of Cap Tremblant Mountain Resort

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Cap Tremblant Mountain Resort
3.5 of 5 Resort   |   400, rue du Mont Plaisant, Mont Tremblant, Quebec J8E 1L2, Canada   |  
Hotel amenities
Ranked #19 of 32 Hotels in Mont Tremblant
Mississauga, Canada
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Very nice spot”
4 of 5 stars Reviewed October 12, 2013

My wife and I stayed at Cap Tremblant in early September for a weekend. Check-in was simple and easy and the room was nice and spacious and the views were incredible. We had a small problem with a barking dog in the unit below us that was looked after promptly which was great. The only major complaint we had was with the Spa which we took advantage of. The treatments themselves were amazing and the staff was terrific, but getting to the spa itself was awful. It is not well-signed so you really have to look for the right building and the path leading to the spa itself was dangerous. Basically a dirt path, fairly steep, with no hand-rail. And once you get to the building you really have to hunt for the spa itself. As mentioned though, once inside the spa the treatments were great.

Room Tip: For best views ask for a room on the Upper Level of the building.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, September 10, 2014
Thank you for your comments. The path to the spa has been restored since your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2013

My husband and I just got married at Cap Tremblant this past weekend on October 5, 2013. We had a fantastic experience! Not only were the people at the front desk polite and accomodating, but Karine Noury, the contact person for our wedding was wonderful from start to finish. She did everything possible to make sure our day was perfect. She was flexible, extremely helpful, and attentive to all the little details in order to make sure we were happy. We could not have asked for a better planner! The meal that we had was AMAZING! Our compliments to the chef! We had the filet mignot and chicken and everything was cooked to perfection! Our guests were very impressed with the quality of the food, as were we! We just want to say thank you to the staff at Cap Tremblant for making our wedding so great!

Merci Beaucoup!
Lisa & Sean

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, September 10, 2014
We were glad to be part of your adventure. We wish you a long and happy life.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2013

Amazing place to stay, large balcony with a BBQ and table and beautiful views of the lake and mountain. (room 226 7) The kitchen had anything you would need to cook and we even had laundry in our condo. The pool was a quick walk up the hill and very nice and warm.

Room Tip: Room 226 7 has a nice view, 1 bedroom and pull out couch, a Jacuzzi tub, short walk to pool/hot tub...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, September 10, 2014
Thank you for this nice review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 13, 2013

The good: beautiful views, big balcony

The bad: I came here because it was supposed to be a family getaway. I arrived Thursday and told the pools were for adults, except for one, which was only open on weekends. We were there from Thursday and checking out Saturday. had i known I would have opted for different dates. The room was shabby, the linens thin at best. The kitchen was stocked with cheap accessories and plastic bowls. They advertised it as sleeping four comfortably but the pull out was disgusting. The tub was advertised as a whirlpool but the jets didn't work. So its a tub.

In comparison to other tremblant condos and properties, it doesn't compare. maybe my expectations are too high but for the same price the Equinoxe in tremblant village is a better option.

in terms of activities for kids, i went into Tremblant village. Around the property there really isn't anything for the kids other then the family pool, which we were not able to use. walking around is dangerous, the roads are too windy and people just don't see pedestrians in time.

The room was okay, not great. I wont stay again but i as i said my expectations were high. most people would likely find the rooms fine.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, September 10, 2014
Thank you for your review. Effectively, in September the waterslide pool is opened on weekends only.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2013

Stayed for 2 nights last year. Great location with great view of mountain from the patio. The chek in desk staff was great. Beautiful and clean condo with great big kitchen with all essential pots, plates and cutlery etc etc . very clean bathrooms and very comfortable beds. Overall very good. 3-4 miles from the center of Mont Tremblant which is not bad. Great trip to Mont Tremblant.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, September 10, 2014
Thank you for such a nice review. We wish to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
3 of 5 stars Reviewed August 29, 2013

Stayed for 5 nights during the August Ironman. About 3 miles from Mont Tremblant village center.

The good: beautiful views of the surrounding mountains. Large spacious 3-bedroom condo. Clean bathrooms and comfortable beds. Large kitchen with essential pots, plates, glassware, and cutlery. Nice kid-friendly pool with fun water slide.

The bad: no A/C, broken washer/dryer that was never fixed despite numerous calls, sofas were very worn and dingy and need replacing, shaky dining room table.

A little walk-around by management would reveal that some updating is needed. Not too bad.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, September 10, 2014
Not bas is not good enough. Thank you for the head's up. Everthing was repaired after your departure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 18, 2013 via mobile

Stayed 2 nights in ground floor condo (602 I think). On arrival I was delighted with the appearance of the place and the great view from our patio .
But then a bunch of teens showed up in 601 directly above us and the relaxing holiday went down the toilet
It began with me hearing the sound of air rifles going off. I looked up to find them firing shots off their balcony at various objects.
I asked them to stop.
Then the foul language began as the alcohol flowed. I was unable to sit on the patio with my kids to enjoy a BBQ. Instead we had to close the doors and windows and crank the radio up to drown them out.
At night we were unable to open any windows due to the noise, and since there is no A/c this made sleeping uncomfortable.
In the second day they resumed firing their air rifles. I complained at reception but was informed that the unit was privately owned so there was nothing they could do.
It was left to me, on my vacation, to threaten these louts with the police. The shooting stopped but the partying got worse.
I reported all this in the survey the resort asks you to fill out, and listed my email on the form requesting they contact me.
Sorry to say that I've heard nothing 10 days later, so here I am warning people on trip advisor
So much for a relaxing retreat

  • Stayed August 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guymond, General Manager at Cap Tremblant Mountain Resort, responded to this review, August 22, 2013
Thank you for reporting this issue. Unfortunately, your comment card never made it to our Reception Manager nor to my desk. We take these situations seriously and even if the party-goers are not our clients, it is important that we do everything to ensure that our clients can enjoy their stay. I feel sorry for you since our guidelines are clear on that subject. We will remind our staff how to proceed in such situation. We cannot always prevent bad behaviors from clients but we can definitively cure it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cap Tremblant Mountain Resort

Address: 400, rue du Mont Plaisant, Mont Tremblant, Quebec J8E 1L2, Canada
Location: Canada > Quebec > Mont Tremblant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Mont Tremblant
#6 Spa Hotel in Mont Tremblant
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cap Tremblant Mountain Resort 3.5*
Number of rooms: 175
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Also Known As:
Cap Tremblant Mountain Hotel Mont Tremblant
Wyndham Hotel Mont Tremblant
Wyndham Mont Tremblant
Mont Tremblant Wyndham
Cap Tremblant Mountain Resort Mont Tremblant, Quebec

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