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“very clean and friendly hotel” 5 of 5 stars
Review of Homewood Suites Mont-Tremblant

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Homewood Suites Mont-Tremblant
3.0 of 5 Hotel   |   3035 ch de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada   |  
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Double HHonors Points
Ranked #6 of 32 hotels in Mont Tremblant
laval, Canada
1 review
1 helpful vote 1 helpful vote
“very clean and friendly hotel”
5 of 5 stars Reviewed October 4, 2013

I will stay here every year when i come to tremblant. was the first time and was so impressed with the place, staff and my two floor loft room on the 4th floor overlooking the mountain. had a blast! loved using their kitchen and were 6 people in the room very comfy!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltontremblant, Manager at Homewood Suites Mont-Tremblant, responded to this review, October 7, 2013
Bonjour,

Thank you for taking the time to write a review about your stay with us. We value feedback as we continually work to improve our guest experience. I hope to have the pleasure of meeting you during your next visit in Mont-Tremblant.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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460 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed October 4, 2013

Excellent place to stay. Staff very helpful. Prompt service. Clean rooms. Linen and toilets cleaned every day. Great view of the slopes. In the heart of the ski/fun experience. Will definitely come here again. Wish it was a pet friendly hotel so that I could have got my dogs. But other than that its super!!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltontremblant, Manager at Homewood Suites Mont-Tremblant, responded to this review, October 10, 2013
Thank you for taking the time to write a review about your recent stay with us. We are glad to hear you enjoyed your stay with us. I hope to have the pleasure of meeting you during your next visit to Mont-Tremblant.
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 24, 2013 via mobile

My boyfriend and I have just recently returned from our two night stay at the Homewood Suites, and found the vacation to be quite enjoyable. Extremely close to restaurants and shopping, as well as the ski lifts that take you to the top of the mountain.
It is located pretty well at the top of the pedestrian village, so everything is within a close walk which is very handy for things to do.
Only thing I wasn't too happy with was the room cleanliness itself. We stayed in a queen suite, with a full kitchen (which we found extremely handy since it had a stove, dishwasher and microwave, as well as pots and pans), however the milk/juice jug that the hotel supplied us with looked like it was stained on the outside with milk. We also had found stray hairs in the bathtub when we first arrived, which obviously wasn't from either of us since we hadn't even unpacked our things.
Apart from that, the sinks, stove and fridge were fairly clean. A great thing about this room was that the toilet and sink were separate from a second sink and the shower, which is great for families too.
All in all, besides the minor cleanliness issues, we found our stay enjoyable.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltontremblant, Manager at Homewood Suites Mont-Tremblant, responded to this review, September 25, 2013
Bonjour,

Thank you for your feedback. We are glad you chose our hotel for your recent visit in Mont-Tremblant. We apologize for the houskeeping problem. Unclean rooms are not typical at our hotel and we appreciate your bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will give us another chance if you visit this area in the future.
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Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 22, 2013

We truly enjoyed our staff, we were able to put our bicycles in a safe place and not have to worry. Breakfast was substantial and place was clean. Hot tub was great, too cool for us to use pool. Room was clean and a great size for us and kitchen was well stocked with dishes, pots & pans etc. Security was also very good and we were at a great location at the top of the pedestrian walk and close to everything.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
simon B, Manager at Homewood Suites Mont-Tremblant, responded to this review, September 23, 2013
Thank you for your great comments. We do take pride in giving the best service we can. We are pleased to hear you did enjoy your stay with us. I hope of having the pleasure of meeting during your next stay with us.
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Ottawa, Canada
Top Contributor
102 reviews 102 reviews
38 hotel reviews
Reviews in 50 cities Reviews in 50 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed September 14, 2013

We stayed in a loft -a bedroom with a queen, a double in the loft and a pull out couch. Everyone had a comfortable sleep. The kitchen was very modern looking, well equipped and plenty of counter space. The living room was perhaps a bit plain looking but otherwise fully functional; even the carpets looked fairly new. Front desk staff were excellent. Extremely helpful and polite. Good to know - for $5.00, they will bring up a log (synthetic) for the fireplace. The outdoor whirlpool hot-tub is a pretty good size - there were a few other people there at the time but there are several seating areas and it didn't feel crowded.

This hotel is in a convenient location near the top of the village and offers scenic views from many of the rooms. We left our car in front of the hotel while we checked in and dropped our luggage off and then left our car in the free parking lot at the base of the village for the weekend. It's a pleasant 10 minute walk pleasant back up to the hotel.

A full buffet breakfast is included with the room. Plenty of hot and cold options are available. I'm pretty sure there is something for everyone there. I would highly recommend this hotel for anyone looking for an economical option while staying in Mont Tremblant.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltontremblant, Manager at Homewood Suites Mont-Tremblant, responded to this review, October 7, 2013
Bonjour,
Thank you for taking the time to write a review. We value feedback as we continually work to improve the guest experience. We glad you enjoyed your stay with us and hope to have the pleasure of seeing you again.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 7, 2013

We stayed at this hotel in early September and found it to be clean, secure, and staff was very friendly. The included breakfast was good (they had eggs/omelets/sausage/potatoes one morning, eggs/pancakes/ham/potatoes another morning, and on the third morning eggs/sausage/potatoes, along with the usual cold stuff like cereal, breads, juice, fruit, etc...). This hotel is starting to show it's age; the window frames will need to be replaced soon, the tiles/carpet are tired, and the décor is dated. That being said, this did not take away from our experience. Our biggest issue was that the advertised "Queen" beds did not feel as big as standard (we actually measured, and found that they were closer to "Double"), and although the beds were comfortable, the bedding was a very strange configuration.... The duvet was in a cover that was open at the top, and the cover would always slip off, leaving you in a tangled mess during the night. The location is great and the kitchenette is nice so that you can make some of your own meals as dining in town is expensive.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
simon B, General Manager at Homewood Suites Mont-Tremblant, responded to this review, September 23, 2013
Thank you for your comments. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations. You can be sure that your comments will be taken into consideration. I hope to have the pleasure of meeting you during your next visit in Mont-Tremblant.
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Lakeland, Minnesota
Top Contributor
271 reviews 271 reviews
98 hotel reviews
Reviews in 117 cities Reviews in 117 cities
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed September 5, 2013

This property is located at the "top" of Mont-Tremblant overlooking the 'main square' in the village. I parked in the garage, a bit confusing at first, but adequate. The staff were all very friendly and helpful. My room was the murphy bed choice and faced the main square. This room included a table with 4 chairs, a sofa with coffee table, and a chair with an ottoman. The kitchen included a full sized refrigerator, an oven with stove-top, and a microwave (plus a sink). Lots of cupboards.There was also a fireplace, which I did not use. The murphy bed was in its lowered position upon my arrival and I did not raise it or afix it to the wall during my stay.

While the room was a bit worn, probably due to skiers, ski boots and harsh winter weather, it was very clean and comfortable. The kitchen was spotless, and all appliances worked fine. The remote control didn't operate the tv very well, but a minor point overall. My two real complaints would be that 1) I had to remove the entire large screen door in order to sit on the balcony and 2) the cheap blinds on the windows were virtually impossible to close all the way.

My room was located on the 2nd floor, accessed by an elevator, but then a few steps up or down to my room depending on the direction I was coming from. So be prepared to lift your luggage up or down a few steps.

My room came with a free pass to the Gondola - not sure if this is because of my level with Hilton or if every guest receives this. Free breakfast was ok but not great. During the evening hours from 4-6pm a "welcome home" meal was offered and during my stay it was free hot dogs with fixin's. Not the best I've had, but not the worst either. I did not use the pool during my stay.

Having said all of this, I wouldn't hesitate to stay at this property again. It's easy to find, and it's a very close walk to everything in the village including restaurants, ROOTS, a SAQ, Rocky Mountain Chocolate, cafe's, and other retail shops. Next time I'd bring my own fixings for breakfasts.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltontremblant, Manager at Homewood Suites Mont-Tremblant, responded to this review, October 7, 2013
Bonjour,
Thank you for taking the time to write a review about your stay with us. We sincerely appreciate your feedback. We will take your comments into consideration as we continually work to improve our guest satisfaction. We hope to see you again!
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Homewood Suites Mont-Tremblant

Address: 3035 ch de la Chapelle, Mont Tremblant, Quebec J8E 1E1, Canada
Phone Number:
Location: Canada > Quebec > Mont Tremblant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Mont Tremblant
#5 Family Hotel in Mont Tremblant
#7 Romantic Hotel in Mont Tremblant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Mont-Tremblant 3*
Official Description (provided by the hotel):
Our all-suite hotel is located in the heart of Alpine Village where you can explore local boutique shops and eateries. Each suite has a fully equipped kitchen, living area, and separate bedroom. Our beautiful property also has a dry sauna and a exterior whirlpool for your relaxation. Our full hot breakfast is complimentary daily, also enjoy our reception dinner Monday through Thursday evenings. Come escape from it all at the Homewood Suites by Hilton Mont-Tremblant Resort. ... more   less 
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Also Known As:
Homewood Suites Mont-Tremblant Hotel Mont Tremblant
Homewood Mont Tremblant
Mont Tremblant Homewood Suites
Homewood Suites Mont-Tremblant Mont Tremblant, Quebec

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