There were so many things 'right' about this hotel for our family: 20 steps away from ski school and the lifts, access to the awesome kids pool included, roomy enough to put the kids to sleep before we turned in, kitchenette for making breakfast & snack ...not to mention how wonderful Tremblant was overall. But a mattress that was so sunken in the middle that I (who can sleep almost anywhere) kept waking up thinking I was falling into a hole (I was). On the last two nights, I ended up joining the girls in their double - and had a significantly better sleep. Thinking about writing this review, I called after night #2 - to give them a chance to switch out the mattress - but nope - the facilities are old and it appears they're going to milk the clientele until they can't anymore. Other little details feed into my poor rating as well: Room never felt 'clean' - even after they'd come and gone. They failed to refill the sugar - resulting in a cold walk over to the administration building. Making me pay for wi-fi after spending $300+ / night strikes me as really cheap. Some might be turned off by the sound of the gondola firing up at 7:45am (we were right next to it) - but our kids were actually up by then anyway.
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- Also Known As:
- La Place St-Bernard - Les Suites Tremblant Mont Tremblant, Quebec