I stayed at this hotel for a weekend in May which was my second say over the last 3 years. I found the hotel excellent with very good to excellent service and room quality. Just a couple of interesting observations in that the Gold Floor had been deactivated for the summer which I believe brought the Fairmont brand down a little since I find the Gold Floor excellent. In addition tour busses arrived the first night of my stay which caused a large backlog at the restaurant, hence I ate at the bar. I will say the bartended and valet parking staff were excellent.