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“High expectations” 5 of 5 stars
Review of Fairmont Tremblant

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Fairmont Tremblant
4.0 of 5 Hotel   |   3045 Chemin de la Chapelle, Mont Tremblant, Quebec J8E1E1 , Canada   |  
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3rd night free
Ranked #5 of 32 Hotels in Mont Tremblant
GreenLeadersSilver level
Montreal, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“High expectations”
5 of 5 stars Reviewed October 27, 2013

Once in a while, we go out of our limits as we have only one life to live as they say...
Going to this place was totally one of those moments.
We had high expectations and got every pennies worth plus the memories that are priceless.
Clean room, excellent service, luxury everywhere you look.
We will be back!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 30, 2013
Dear Guest,

It is very gratifying for us to know that your stay was everything you hoped for. We are thrilled to know that! We look forward to your next visit.

Best regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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797 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Dubai
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2013

The room was a bit small but otherwise very luxurious. I loved the washroom. My son enjoyed the indoor pool and games room. We had asked for a room with a view but what we got was not really one. However, it was a great stay.

Room Tip: Ask for a room with a village view.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 30, 2013
Dear Guest,

Thank you for taking the time to share your comments.

We truly hope to welcome you again in the future.

Regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey, USA
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 18, 2013

Of course this area is best in the snow. Fairmont is located in the best part of Mont Tremblant right next to the ski lift. The room view over looked the village below. Hotel staff was very friendly and accommodating. They made each guest feel special! Pools and gym were well maintained and equipped with latest equipment.

Room Tip: Either the mountain side or village side is excellent. I preferred the village view.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 21, 2013
Dear Guest,

Thank you for sharing your comments with us and with Trip Advisor viewers. We are delighted to know that you enjoyed hte service extended to you by our staff.

We look forward to welcoming you again soon.

Regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ottawa,canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 16, 2013

After a long overdue vacation, this was the ideal place. We arrived on Oct.14 the last day that the Gondola and other things were open. The weather was ideal for our little 2 night getaway. Service was immaculate in every area. From the valet parking, check in desk and pool. We especially loved the in room dinning as we were exhausted from climbing the mountain twice that day. The cleaning lady was so very approachable and lovely to speak with. I loved everything about this place and will definitely return. Miss it already. Thanks Fairmont.

Room Tip: Of course a view is great, but your there for the wonderful outdoors. We were sitting half way up th...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 17, 2013
Dear Guest,
Thank you for staying with us at the Fairmont Tremblant and for taking the time to write your review. The feedback we receive from our guests is very important and helps us to achieve and maintain the best possible standards for our guests.
I am delighted to learn that you enjoyed the service extended to you. Comments such as yours confirm to us that we are maintaining consistently high standards of service.
Once again, thank you for choosing to stay at the Fairmont Tremblant.
We look forward to welcoming you back in the future.
Kind regards,
Louise Champagne, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

the hotel was really beautiful -- located very close to the village of Tremblant, with beautiful rooms and great staff. the best part was the pool set-up -- 4 outdoor pools (regular pool, therapeutic bath at 98c, cold bath, hot whirlpool), plus indoor swimming pool, sauna and steam room. absolutely amazing! on the other hand, the food was awful -- pre-packaged greens with no flavour, flavourless and expensive. we expected so much more from a fairmont hotel -- having stayed at the Montebello and Ottawa Fairmonts, we had high hopes. very very disappointed at our dinner at the Windigo restaurant and the room service we ordered over the course of our stay. Breakfast buffet was generic and nothing seemed very fresh. we'd go back for the pools, but will make sure to eat all of our meals off-site.

Room Tip: try to get a room facing the pools
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 17, 2013
Dear Guest,

Thank you for sharing your comments. Although it is a pleasure to learn that you enjoyed your stay at the property, I'm very sorry to read that your dining experience was not up to the standards we strive to achieve. We have shared your comments with our team for review. Your feedback is very important ot us as it allows us to take a step back and evaluate our offerings.

We hope to have the opportunity to welcome you again.

Regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 14, 2013

I had an image of a Fairmont in my mind and, well, this wasn't it. It's a very nice hotel but really pretty average. The room was like any hotel room as was the bathroom--adequate, clean, OK all around but nothing special. Ditto for the restaurant. Actually, that was our take on Mont Tremblant in general. It's a mountain with a faux village attached. All nice, all plastic. The highlight was the hotel concierge who was charming, friendly, knowledgeable, helpful. He knew everything from the hiking trails to the best seafood in town. They do offer free bikes and the trails are great.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 17, 2013
Dear Guest,

Thank you for staying with us at the Fairmont Tremblant and for taking the time to share your comments. The feedback we receive from our guests is very important and helps us to achieve and maintain the best possible standards for our guests.

I'm very sorry to learn that you were disappointed with many aspects of your stay and that our destination did not meet your expectations. I hope this has not marred your opinion of Fairmont Hotels.

Once again, thank you for choosing to stay at the Fairmont Tremblant. We hope to welcome you back in the future.

Kind regards,
Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Canada
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 10, 2013

Attended a 2 day conference and this is a great spot. The weather during the day was in the mid 60's and at night dropped to the mid 30's.

Room was spacious and well appointed. The rooms were cleaned well everyday.

Service in the bar was a bit slow but this is the off season so staffing seemed limited. I stayed in room 718 and it had a great view of the town and the hill.

Food was ok nothing to write home about.

Room Tip: If you want a room with a view the higher the better 718 was great for me.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Fairmont Tremblant, responded to this review, October 17, 2013
Dear Guest,
Thank you for staying with us at the Fairmont Tremblant.
We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back in the future.

Kind regards,

Louise Champagne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Tremblant

Address: 3045 Chemin de la Chapelle, Mont Tremblant, Quebec J8E1E1 , Canada
Phone Number:
Location: Canada > Quebec > Mont Tremblant
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Mont Tremblant
#3 Spa Hotel in Mont Tremblant
#3 Luxury Hotel in Mont Tremblant
#4 Family Hotel in Mont Tremblant
#4 Romantic Hotel in Mont Tremblant
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Tremblant 4*
Number of rooms: 314
Official Description (provided by the hotel):
The Fairmont Tremblant resort in Quebec's Laurentian Mountains is nestled in the heart of a European-style village at the foot of the legendary Mont Tremblant. Featuring a dazzling array of lakes and trails, gourmet restaurants, charming bistros, exclusive boutiques, nightclubs and the Casino de Mont-Tremblant, Fairmont Tremblant is an unforgettable retreat in the heart of Quebec. This breathtaking year round Mont Tremblant resort destination offers an abundance of activities, including alpine skiing, five championship golf courses, mountain biking, river rafting, snowmobiling, ice climbing and much more! Fairmont Tremblant hotel puts you in the middle of all the fun... From the lively street life of the pedestrian village to a Laurentian playground that's as big as all outdoors. ... more   less 
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Also Known As:
Fairmont Tremblant Hotel Mont Tremblant
Fairmont Mont Tremblant
Fairmont Hotel Mont Tremblant
Chateau Mont Tremblant
Mont Tremblant Fairmont
Fairmont Hotel Tremblant
Fairmont Tremblant Mont Tremblant, Quebec

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