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“Another okay hotel in Peace River” 3 of 5 stars
Review of Nova Inn Peace River

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Nova Inn Peace River
8010 - 100 Avenue, Peace River, Alberta T8S 1M5, Canada   |  
Hotel amenities
Ranked #4 of 7 Hotels in Peace River
Yellowknife, Canada
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
“Another okay hotel in Peace River”
3 of 5 stars Reviewed February 10, 2014

When we drive south from Yellowknife, I actually prefer staying in High Level as the hotels are better overall, but this one was okay for Peace River. It was a little loud the Saturday night we were there, but the front desk was helpful. The room was pretty clean and well appointed but the shower curtain was ripped and the corners of the room weren't super clean. We couldn't figure out how to use the fireplace.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, February 13, 2014
Thank-you for your review.
We are pleased to hear that our staff took good care of you during your recent stay with us.
We will be looking into the in room items you noted so that we may rectify them for future guests comfort as well.
We wish you many more safe travels.
All the best - Mindy Smythe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    6
    15
    8
    7
    7
See reviews for
4
3
5
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Grande Prairie, Alberta, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2013

I have been staying at this hotel twice a month for over a year now and I find the staff awesome. They are always friendly and helpful. The rooms are great with fireplaces in every room also fridges, coffee makers, and iron and ironing boards. One of the best things I like about this hotel is that they have satellite TV not that boring cable. Finally for you smokers out there they also offer smoking rooms. They don't have a restaurant in this location so no room service but there are tons of places to eat in walking distance.

Room Tip: Rooms on the west side are quieter
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, December 6, 2013
Thank-you so much for your review.
It is always a pleasure to receive great feedback from long term guests such as yourself.
We wish you all the best.
Sincerely - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 8, 2013

Stayed here on business for one night. The room was on the 2nd floor. Had a fireplace, portable AC unit, one queen bed, large sitting area and a decent bathroom.

PROS:

-Clean & quiet
-Lots of room
-Fridge, microwave, coffee maker
-Fireplace
-Good firm bed
-Bathroom was clean, up to date
-Iron & ironing board
-Free DIY breakfast & decent selection of food
-Good location (restaurants, grocery)
-Friendly staff
-Good value

Cons:

-Front desk staff were slow at check-in
-Portable AC unit was a beast even though it did the job
-Parking is limited

Outside of the fireplace, this hotel is pretty average. No real bonuses here, but it seems reliable and a good spot to crash after a long day at work. I'll stay here again.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, August 12, 2013
Thank-you for your review.
It is through guest feedback such as yours that we continue to grow in our customer service and provide guests with a comfortable stay.
All the best - Mindy Smythe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2013

I stayed two nights at the Nova. The hotel itself was ok, nothing amazing but nothing horrible. However, the housekeeping staff were horrible. The first day the staff did not even bother to clean my room, I went downstairs for breakfast and returned to my room. When I left for the day I left the please clean sign on my door and my bed was not made, bathroom counter was not wiped. I had to call down to even get clean towels.

The second morning was the morning after I attended a wedding. At 7:55 am the housekeeping staff were knocking on my door. They woke me up! They knew I was checking out the same morning, and they woke me up. When I notified the front desk, they did not even apologize.

I really would not recommend this place.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, August 7, 2013
Thank-you for your review.
We were very sorry to hear of your concerns with housekeeping. It is certainly not our practice to disturb guests early in the morning, and we wish to apologise for any incovenience this may have caused you.
You hope to have the ability to welcome you back to Nova Hotels in the future, so we can wow you with our expected customer service standards.
Sincerely - Mindy Smythe
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Travelers are raving about these Peace River hotels

Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 24, 2013

Rooms in this hotel are really nice, they are clean and spacious and quiet unless you stay on a weekend and then it can be noisy due to the proximity of a casino immediately behind the building. Breakfast at this hotel is offered in the lobby and does not feel very inviting. The location appears to be more after thought than intended. It would be far nicer to have an area dedicated to the purpose.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, July 26, 2013
Thank-you for your review.
We always appreciate guest feedback and will certainly take your comments into consideration moving forward.
Thanks again -Mindy Smythe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Almere-Buiten, Flevoland, Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2013 via mobile

We had a good sleep, although other guests arrived late and loud. breakfast is a simple DIY. rooms are OK.
The location is convenient. Nova Inn is close to Tim Horton's and Walmart. Would'nt mind staying here again.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, July 23, 2013
Thank-you for your review.
We wish you many great travels.
Sincerely- Mindy Smythe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Unity, Canada
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 14, 2013

This is a mixed review. This hotel is a very nice and reasonably modern hotel. However, it is evident that it is hard to keep the hotel at the caliber it should be. Much of the clientele is hardworking folk ( I fit into this category too), who have somewhat dirty work clothes and boots and well...it transfers to carpets and furniture if folks aren't careful. So, while the hotel is kept pretty gosh darn clean in most regards, there is signs of premature ware and some ground in "ick". The room I had was a suite, which was a nice layout. The bed was comfortable. The complimentary toiletries (soaps, shampoo, ect) were of a much higher quality than most hotels. My room had a cabinet that had a fridge, microwave, coffee maker, cutting board, cutlery ect. (nice touch). However it might have been a good to have made the cabinets more permanent with a sink. As a result, the many previous guests must have washed their dishes in the marble bathroom sink, leaving deep gouges. The staff is pleasant, polite, and professional, but somewhat aloof. The walls and floors are thin so it is easy to hear neighbors, but the other guest where well behaved so it wasn't too bothersome. They had a guest appreciation supper, which was very nice. There is complimentary breakfast, it is on the very light side, and if you aren't there early you will miss out on juice. But Tim Hortons is right across, so it's only a hop skip and a jump to have a fuller breakfast.

My review relays a much more pessimistic aire than my experience. It really is a nice hotel, I am just held back from giving a better rating because of these factors. For the town, and the quality the price point seems exactly at the fair mark.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Peace River, responded to this review, July 19, 2013
Thank-you for your review.
We appreciate your feedback in all areas and will certainly look to improve where possible.
We hope to be able to welcome you back to Nova Hotels again in the future.
All the best - Mindy Smythe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nova Inn Peace River

Address: 8010 - 100 Avenue, Peace River, Alberta T8S 1M5, Canada
Location: Canada > Alberta > Peace River
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Peace River
Price Range (Based on Average Rates): $$
Number of rooms: 93
Reservation Options:
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Also Known As:
Nova Inn Peace River Alberta

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