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“great dog friendly hotel” 5 of 5 stars
Review of BEST WESTERN PLUS Edmundston Hotel

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BEST WESTERN PLUS Edmundston Hotel
2.5 of 5 Hotel   |   280 Boulevard Hebert, Edmundston, New Brunswick E3V 0A3, Canada   |  
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Ranked #1 of 10 Hotels in Edmundston
Georgetown, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“great dog friendly hotel”
5 of 5 stars Reviewed July 22, 2014

We stayed here on our way from Ontario to Nova Scotia with our dog. The room was very clean and had everything we needed.
The staff was excellent.
We left a jacket in the room and were able to claim it 10 days later. Breakfast was excellent and the pool looked great although we didn't try it out. I have recommended this particular hotel to friends and family already.
We got a great reduction because of our CAA card

Room Tip: The ground floor rooms are superb for the dog.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 28, 2014
thank you for the comment, glade you enjoy your stay, see you next time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    220
    134
    34
    10
    1
See reviews for
172
103
15
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Any
English first
oak harbor, United States
1 review
4 of 5 stars Reviewed July 21, 2014

Excellent stay, excellent service, excellent breakfast. It makes everything better when there are no difficulties. This hotel made the one night stay seamless. The reception desk even booked my next night stay in Quebec at a discount price. Awesome service.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 28, 2014
thank you for the comment, glade you enjoy your stay, see you next time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

We had read the reviews and decided to use this hotel as a midway stop over from ontario to halifax. The hotel was clean, the staff was courteous/helpful and the pool was all the rage. Although the pool isn't the largest, my daughters spend 2 hrs going down the slide, jumping in the pool and warming up in the spa. The hotel is walking distance to a few restaurants and there is an IGA and superstore close by to re-stock the car snack (not open on Sundays). The morning breakfast was also fine, eggs, bacon, sausage, beans, cereal, toast, coffee and juice. Enough to get you going. The only flaw is the eating room can get crowded, but we just when back to our room as they supply trays. All in all a great hotel and we will be staying here on the way home.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 28, 2014
thank you for the comment, glade you enjoy your stay, see you next time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 20, 2014

Stayed at this hotel on our trip to Halifax and on the return. I still find it one of the best hotels I have stayed at. Pet friendly, no carpets on the floor which helps with the cleanliness, a very good breakfast offerings and good friendly staff. I have stayed here before and sometimes wonder if a hotel will keep up it's standards and this one does. The only minor complaint I would have is in the sound proofing as you could here the people walking in the room over top of you. It was not a big problem as it only lasted for a short time but if that type of thing bothers you I would recommend requesting a room on the top floor. Other than that it is a great hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 22, 2014
thank you for the comment, 95% of the guest love that we have no carpets, see you next time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
122 reviews 122 reviews
77 hotel reviews
Reviews in 88 cities Reviews in 88 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed July 18, 2014

Location - there's nothing much going on in the town of Edmundston but it was a great stopover place for the drive between Toronto and PEI, just up the street off the highway in a quiet residential area.
Room - clean and comfortable. The room has a small fridge and microwave.
Amenities - enjoyed the slide in the pool but the pool is very, very small. If you don't plan on using the slide, then there's no point in being in the pool. There's also a small wading pool beside it with a sprinkler for little kids as well as a sudsy whirlpool. I didn't have a chance to use the fitness centre but it looked decent. There's free Wi-fi in the rooms which worked fine. And it's a pet-friendly hotel but the place never smelt like 'dog' nor did I hear any barking during the night. I did see quite a few guests with dogs and they had convenient ground floor rooms with patios that took them right into the parking lot where they could take their dogs to the grass nearby.
Breakfast - free! The dining area is small and fills up quickly during the peak times. The hot food portion of the breakfast was low quality - powdered eggs, paper-thin bacon, yucky sausages) but hey it's free so what was I expecting? There are other choices that are better such as toast, danishes, cereal, yogurt, and fruit so I can't really complain. Coffee was decent. There is also coffee in the room (Keurig machines with the pods) and microwaveable popcorn packs (nice touch).

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 22, 2014
thank you for the comment, glade you enjoy your stay, see you next time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Ontario
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2014

The hotel is very clean and modern. It has good amenities i.e. pool,breakfast, internet etc. But we had a noise problem which was due mainly to the parents of the children in the room above us. They did not keep them from banging and jumping on the wood framed floor of their room (our ceiling). It was very noisy and was hard to get to sleep. As I was going to call the desk to complain about it and the people above us stopped ( on & off for 2 hrs). Not a good way to build for a hotel. To noisy! We liked the hotel but for that problem and will try it again next summer. If we have the same problem again it will be our last time there. We had been staying at another hotel in that area, but their service has been declining over the last year (6 stays). So we are looking for a new place to stay on our travels. We stay in that area 2 or more round trips to Nova Scotia a year. Thank you, Peter

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 18, 2014
Thank you for taking the time to share your comments with us.sorry about the noise,you should call us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed here on our way to and from PEI from Ottawa so we had two different rooms. Both were spotless and well laid out. We had the included breakfast and it was good and there was plenty even though the place was packed both nights.
Front desk staff were very helpful with directions and restaurant recommendations. We will stay here again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marc M, General Manager at BEST WESTERN PLUS Edmundston Hotel, responded to this review, July 18, 2014
Thank you for taking the time to share your comments with us. it was a pleasure serving you, see you next tim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Edmundston Hotel

Address: 280 Boulevard Hebert, Edmundston, New Brunswick E3V 0A3, Canada
Phone Number:
Location: Canada > New Brunswick > Edmundston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #1 of 10 Hotels in Edmundston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Edmundston Hotel 2.5*
Number of rooms: 125
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Also Known As:
Best Western Edmundston
Edmundston Best Western
BEST WESTERN PLUS Edmundston Hotel New Brunswick

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