We drove for 12 hours from Nova Scotia and arrived at the hotel at 10:15 pm. I had two children with me who had travelled in the car all day with out compliant. We picked this hotel because it had a swimming pool. The desk clerk said that the pool closed at 10 pm. I asked if this was because of the lifeguard's hours, the desk clerk said No, she did not know why it closed at 10 because it's up to the parents to watch the children; there is no lifeguard. The kids could not use the pool because it was past 10. The kids bounced back and forth from one bed to the other for almost an hour to relieve their pent up energy. I think the desk clerk might have given in if I had been really pushy or persistent, she seemed nice enough but when I
I wrote to the hotel manager and also the owner, I got no response from either of them. Quite unimpressed with the level of customer care they don't provide. Someone should have done a followup call or at least an email. I won't stay there again.
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- Also Known As:
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- Edmundston Best Western
- BEST WESTERN PLUS Edmundston Hotel New Brunswick