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“This place is AMAZING !!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Gatineau-Ottawa

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DoubleTree by Hilton Hotel Gatineau-Ottawa
3.5 of 5 Hotel   |   1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada   |  
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Ranked #3 of 24 Hotels in Gatineau
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“This place is AMAZING !!”
5 of 5 stars Reviewed 1 week ago

We came here for a day to leave the house while a quick renovation was being done. Loved it! First of all, they offer a day rate, which most hotels don't, so we didn't have to pay for two days to check in in the early morning and then leave in the late afternoon. When we checked in we each got a still-warm, fresh baked chocolate chip cookie in a pretty little envelope.
The lobby is very large and is beautiful. There is a massive chandelier at the entrance and leaves a wonderful first impression.
The room was excellent. We got a very good rate and the room was HUGE, opened into a living room area then French doors lead to the bedroom - for less than $100! Room had a fridge, a little table to eat at, and was impeccably clean.
The bathroom was on the living-room side of the French doors, which was nice, we had total privacy while the other was in bed.
Toiletries in the bathroom looked fancy, although we only used the soap, which was a good size.
The place is so nice it is even worth it to travel the five minutes into Quebec if you are visiting Ottawa. Gorgeous!
We will be back!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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148 reviews from our community

Traveler rating
    56
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    22
    8
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent service, and a nice full breakfast & free internet included for Diamond members. The rooms are very large boasting massive marble bathrooms. We had a suite on the 6th (top floor) which over-looked the golf course and river. Hilton took over this hotel about two years ago - It used to be the "Chateau Cartier" located in Gatineau, with close access to ottawa. They have done a very good job maintaining the Chateau feeling. They have renovated the main restaurant since our last visit a year ago. I give it a thumbs up.

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very quiet. i really liked the hotel. upon arrival i was given a warm cookie and it was great.
front desk staff was polite and helpful.
Although the drive from the airport was a bit long, but the hotel experience was a good one.

Room Tip: 2nd floor was great.
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not a bad hotel to stay in. The place recently became a Doubletree hotel and certainly has the charm you'd expect from that.

If you're visiting the nation's capital I recommend this place. It's 10 minutes from downtown so you need a vehicle. However, it's much cheaper than any similar place downtown and the rooms are much larger.

HOWEVER... make sure your room is not located above the banquet halls by the lobby (Beau Rivage Rooms) as you can hear music till events end at 2am. It's a constant battle between guests and brides.

Also not recommended for weddings either for that same reason.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince Edward County
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2014

We stayed here because a training course was being held at the hotel. For us the location was perfect because everything we required was on-site. However, there are no other restaurants/shops within easy walking distance. Hotel and amenities were first class. Rooms are huge. A room with 2 double beds also had a coach/sofa bed and a tub chair. Very comfortable. And an in-room fridge was very helpful. Pool was awesome. However, the parking lot was extremely slippery, and though the problem was reported to the front desk (twice) nothing was done about it. I could see the evidence of my fall 6 hours later!

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2014

There was some kids yelling until 2AM and again at 7AM. The staff told us they could not tranfer us to another room and the hotel was definetly not full. Really disapointed with our stay. This is too bad because it looks like a nice hotel. They could at least offer a rebate at payment for the problems...

  • Stayed November 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustServManager, Manager at DoubleTree by Hilton Hotel Gatineau-Ottawa, responded to this review, 3 weeks ago
Please accept our sincere apologies for the disappointing service of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherbrooke,Qc, Canada
1 review
5 of 5 stars Reviewed November 10, 2014

Everybody is helpful. Very good services. Nice place for golf. Close to town. Swimming pool facilities very useful. A place where I did stay also sometime ago for a forum with 100 peoples. Everything went very smooth.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Gatineau-Ottawa

Address: 1170 Aylmer Road, Gatineau, Quebec J9H7L3, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Gatineau-Ottawa 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Located in Gatineau on peaceful, natural surroundings, this beautiful resort and convention centre offers the new Ekko de Brasil restaurant with casual yet elegant atmosphere and a first class Health Club & Spa including a splendid indoor swimming pool. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec

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