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“two words: ear plugs” 2 of 5 stars
Review of Ramada Plaza Gatineau/Manoir du Casino

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Ramada Plaza Gatineau/Manoir du Casino
3.0 of 5 Hotel   |   75 Edmonton Street, Gatineau, Quebec J8Y 6W9, Canada   |  
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Ranked #3 of 24 Hotels in Gatineau
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“two words: ear plugs”
2 of 5 stars Reviewed June 4, 2007

Not only are the walls and floors thin, but the hotel accepts large groups of kids. For our first three nights, 80 young teenagers on a fieldtrip to Ottawa overtook the hotel. Then, for the second half of our trip, soccer girls ruled the hallways.

On the plus side, the room was very clean. The fireplace was charming and the bath tub was really nice. However, if the main purpose of your trip is to visit Ottawa, then don’t bother with this hotel. It is too far from downtown. A taxi will cost about $17 each way. You can get free bus passes from the hotel, but route 21 only runs every hour and the ride takes 25-45 minutes depending on traffic.

  • Stayed June 2007, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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586 reviews from our community

Traveler rating
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See reviews for
114
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Any
English first
ottawa
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 14, 2006

I have now stayed twice at this great hotel in Gatineau in order to play at the Casino Du Lac Leamy, which is easy walking distance and directly accross the street . It is resonably priced. The rooms are nice with a fireplace and hot tub bath in each room. The best part of the stay is the 'grand buffet breakfast' at Le Befteque Restaurant on the main floor which is complamentary for hotel guests. I recently stayed at the Hilton Lac Leamy, that was a big dissapointment for the high price. I highly recommend this hotel for casino players. They call themselves a "Casino Hotel", however they seem to only have (1) Video Poker machine in the bar restaurant. People do not stay here to play when the big gambling mecca is accross the street.

  • Stayed February 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed May 1, 2005

Hello

My future wife and I stayed at this hotel for one night as a last resort. The staff was friendly and attentive. The room was spacious and included a nice fireplace, which was not working. Also the bed was not comfy. The room is not well isolated as I could hear the elevator bell even though our room was located at the opposite end of the hall. We could also hear the noisy guests of the hotel talking in the hall and slaming doors. There was a free breakfeast included in our stay which we appreciated. If you have a little more money to spend I suggest you to stay at the Hilton accross the street.

  • Stayed May 2005
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 20, 2005

First time I came to ottawa last year. I pick up this hotel, no service, staff not frendly, the lost my reservation, there was no parkin avalible, and to expensive for a hotel of this class. I ask a no smoking room, whent in the room you can smell the cigarette, burn mark on carpet, an one of the bed, the did wont trafering me to a other room, I pack all my stuff went to a other hotel near by ottawa.

  • Stayed August 2004, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca, New York
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 2, 2005

Good , spacious rooms. The breakfast is included and is adequate. You can walk to the casino. They give you bus tickets to Ottawa. The staff were very friendly and helpful.

Was this review helpful? Yes 6
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kearny, nj
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 22, 2004

I stayed at this hotel over the Memorial Day weekend and the service was atrocious! The reservation was supposed to include casino chips for each person but, upon arrival, we were told the chips were for each room. The dinner reservation we made at Le Biftheque also got messed up. I could go on....credit card mix up, # of rooms in the reservation, extra charges. The worst part was that the hotel management did nothing to assist us. Customer Satisfaction is not part of their vocabulary. The restaurant staff, however, couldn't have been nicer. They definitely went above and beyond. Hotel itself was very nice and clean but I would NOT recommend staying here.

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Gatineau/Manoir du Casino

Address: 75 Edmonton Street, Gatineau, Quebec J8Y 6W9, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Gatineau
#2 Business Hotel in Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Gatineau/Manoir du Casino 3*
Number of rooms: 174
Official Description (provided by the hotel):
Ramada Plaza Manoir du Casino, a very good place to beDirectly across from the Casino du Lac-Leamy & minutes from Canada's National Capital attractions. The hotel offers, 174 guestrooms/suites all equipped with a double air jet bathtub and an electrical fireplace. Enjoy the warm atmosphere of our new Italian Restaurant-Bar Risotto, pates et grillades. As a very professional and client oriented team, our goal is to use innovative ways of ensuring our client's complete satisfaction. ... more   less 
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Also Known As:
Ramada Plaza Manoir Du Hotel Gatineau
Ramada Gatineau
Gatineau Ramada
Ramada Plaza Gatineau/Manoir Du Casino Quebec

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