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“Great hotel!” 4 of 5 stars
Review of Ramada Plaza Gatineau/Manoir du Casino

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Ramada Plaza Gatineau/Manoir du Casino
3.0 of 5 Hotel   |   75 Edmonton Street, Gatineau, Quebec J8Y 6W9, Canada   |  
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Ranked #2 of 24 Hotels in Gatineau
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473 reviews from our community

Traveler rating
    178
    191
    67
    25
    12
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Halifax, Nova Scotia, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2013

This hotel is awesome and if you are visiting Ottawa it is just across the river in Gatineau, Quebec. Our room was spaciuos, had a jet-tub, flat screen TV and an electric fireplace. There was never any noise and the beds were really comfortable. Included in our room rate was breakfast, which was either hot or cold and there were lots of things to choose from. Outstanding service from all of the staff. Grocery store close by just in case you want a snack. I also like the fact that they are enviromentally friendly.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada-info, Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review, February 5, 2013
Thank you for sharing your comments with the Trip Advisor community! We are delighted to hear that your stay with us was both flawless and enjoyable. We hope to welcome you back again in the future

Best regards

Christine Cadieux
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Private Info
1 review
2 of 5 stars Reviewed January 10, 2013

Reservation and pricing was incorrect, Staff knew of Hot Water Issue and should be made to advise every guest upon check in. Manager was arrogant anda real dork.

You have to run the water for like 20 minutes, so all that clean fresh water is going to waste..Not Very Green...

Continentak Breakfast was cold, tastes like crap, and served in a room with no windows....

If the Casino was not across the street, this hotel would not last 2 weeks...

  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramada-info, Manager at Ramada Plaza Gatineau/Manoir du Casino, responded to this review, January 16, 2013
Thank you for taking the time to voice you’re concerned about your stay. If there was a problem at the front desk with your reservation we would like for you to contact us directly with more details so we can remedy the situation. We did experience a problem with one of our circulation pumps in the last couple of weeks but I can assure you that the problem has been fixed and we are sorry for any inconvenience this may have caused you.
Has for the breakfast that is free with your room it is a continental deluxe hot & cold buffet breakfast that is served in our newly renovated breakfast room and we are sorry it did not meet your expectation.
Our location across the street from the Casino is indeed a plus for us, but it may surprise you that 60% of our business is actually corporate based. That being said we are pleased to accommodate all types of travelers.
Thank you,
Kristine Landry
Director, Room Division.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Gatineau/Manoir du Casino

Address: 75 Edmonton Street, Gatineau, Quebec J8Y 6W9, Canada
Phone Number:
Location: Canada > Quebec > Outaouais Region > Gatineau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gatineau
#2 Spa Hotel in Gatineau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Plaza Gatineau/Manoir du Casino 3*
Number of rooms: 174
Official Description (provided by the hotel):
Ramada Plaza Manoir du Casino, a very good place to beDirectly across from the Casino du Lac-Leamy & minutes from Canada's National Capital attractions. The hotel offers, 174 guestrooms/suites all equipped with a double air jet bathtub and an electrical fireplace. Enjoy the warm atmosphere of our new Italian Restaurant-Bar Risotto, pates et grillades. As a very professional and client oriented team, our goal is to use innovative ways of ensuring our client's complete satisfaction. ... more   less 
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Also Known As:
Ramada Plaza Manoir Du Hotel Gatineau
Ramada Gatineau
Gatineau Ramada
Ramada Plaza Gatineau/Manoir Du Casino Quebec

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