Our family stayed here for two nights while visiting the Granby zoo. We were forced to wait over 90 minutes to check in -- while watching other guests do so and receiving absolutely indifferent if not rude replies from front desk staff -- and the room we finally got had a balcony that directly faced the restaurant rooftop complete with exhaust from the fume hood. The room had not been updated in some time and there was significant detrioration of the shower tiles. We tried to get breakfast at the cafe in the basement -- not only ws it cafeteria style but the lineup was at least 30 people deep, so we gave up.
The pool was OK and the lifeguards there were the only pleasant staff we encountered.
- Official Description (provided by the hotel):
- Hotel Castel & Spa Confort, located at the heart of the dynamic Granby city, is rated 4 stars with 136 rooms and suites, and 5 floors. Choose the package that suits you either for a family vacation, a romantic getaway or a trip between friends: Zoo – Amazoo (two minutes from the hotel), Ski Bromont Waterpark, Golf, Biking, Shows, Fine Cuisine, Relaxation. At the Restaurant La Rotonde, enjoy local fine cuisine by our Chef David Deslandes, along with specialty and imports on private account wines and delicious homemade desserts. At the Spa Confort, enjoy affordable treatments dispensed in spacious treatment rooms by certified massage therapists. Located on the top floor of the hotel, you will have a wonderful view while you relax in the Jacuzzis. The hotel also has the Resto-Café for a quick breakfast, The Pub La Tourelle to have a drink and play free pool, an outdoor heated pool with a wading pool, indoor Jacuzzis, a playground for kids and a gym room equipped with televisions. ... more less
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- Also Known As:
- Hotel Castel And Spa Confort
- Hotel Castel Confort
- Hotel Castel & Spa Confort Granby, Quebec