End to end booking process was absolutely ridiculous. Booked months ago Chris, the owner initially was not going to take my business because I only wanted to book for one day, they agreed to give me a room only after they jacked up the price $50. I agreed because this was the place I wanted to stay. He took my credit card info, promised to send a booking confirmation. After several weeks, I had not received the confirmation, I called back and ended up speaking to a woman who had no idea that I had booked my stay with them. She also took my info, stated she would send me an e-mail confirmation which I also did not receive. Ultimately they HAD taken down my reservation, although I was not aware of this and then they cancelled it in favor of renting the room to someone for two days rather than one. Ownership here is questionable at best and although I have many regrets, the main one is ever providing a credit card. Stay clear of this place!
- Also Known As:
- Chalet Europe Motel
- Hotel Chalet Europe
- Official Description (provided by the hotel):
- The Chalet Europe hotel is a wonderful romantic boutique hotel situated on the side of a mountain about 1000 above the village of Radium Hot Springs. We guarantee the view from your private viewing deck will be one of the most spectacular you have ever had in your life! All rooms have fantastic views but the rooms on the top floor and end units have the best. The suites have galley kitchens and fireplaces and are inviting and cozy. Because we back on to the Kootenay National Park it is common for deer and bighorn sheep to be seen grazing on the lawn of the hotel. It is a very peaceful and quite location far above the traffic noise of the valley below. A substantial complementary breakfast is served daily by a staff which prides itself on being warm and friendly. Please check us out we will do our very best to ensure you have a wonderful stay in our hotel. Chris and Liliana Wright, Owners, Chalet Europe ... more less