Very poor customer service, to say the least. I had a couple of bad experiences when it comes to accommodation, but this was by far the worst one and it will take a very long time to erase it from my memory. We booked the room online, and based on the number of people we entered, booking.com matched us with this motel. When we finally got there, early in the evening, we were in for a big surprise: they could not accommodate all of us (four adults and 2 kids) because their insurance doesn't cover more then 4 people in the room. Their page said otherwise, indicating the room was for 4 adults plus 2 kids stay for free when they use existing beds. There was no way they wanted to admit at least 4 of us, that including a 9 months old baby that needed to get changed, washed and nursed. When we showed them their web page and mentioned the false advertising, the "lady" of the house stormed in the room and start yelling at us and almost told us to get lost. We then asked to cancel the booking and we were told to cancel it the same way we made it... and to take it outside. I have never seen someone so rude, so obnoxious and so ready to throw us in the street.
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