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“Disappointing” 2 of 5 stars
Review of Comfort Inn Riviere-du-Loup

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Comfort Inn Riviere-du-Loup
2.0 of 5 Hotel   |   85 boul. Cartier, Riviere du Loup, Quebec G5R 4X4, Canada   |  
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Ranked #10 of 15 Hotels in Riviere du Loup
Pickering, Ontario, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Disappointing”
2 of 5 stars Reviewed August 29, 2012

The rooms in this standard hotel are average, nothing to get excited about. However, the price of the rooms is far too expensive in comparison to other hotels we stayed at during our vacation. This one offers little value in comparison to the others. The continental breakfast includes just the basics, offered in a cramped room. C'est demage.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, September 12, 2012
Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    12
    19
    30
    7
    1
See reviews for
16
29
1
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Nova Scotia
Top Contributor
199 reviews 199 reviews
73 hotel reviews
Reviews in 47 cities Reviews in 47 cities
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed July 24, 2012

We stopped for one night going through to Ottawa. The best thing about this place is the staff.
They are extremely friendly, helpful and very efficient. The hotel itself is worn and tirerd.
I would have given it a better rating if the mirror in the room was not so dirty. It had 2 very greasy hand prints that were very visable and not sure how housekeeping could have missed it.

The was chipped and the bathroom just old looking and well worn. BUT despite that the sheets were clean and fresh, the towels were clean and the bathroom was old but was clean.
Still don't know how they missed the greasy hand prints on the mirror.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, July 26, 2012
Thank you very much for your comment as this is one effective way to improve ourselves. We are extremely sorry to read about this unacceptable oversight of our housekeeping department. Please do trust that this is an oversight and definetly not the norm. Our employees do take great pride in their work and I know they will be distraught the read your comments. Thank you again for your comment and we hope to have the pleasure of welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 15, 2012

Okay for a nite stop over.

Pros: Comfortable beds
Easy access to room
Close to local food establishments
Good TV/internet
Very clean room and bathroom

Cons: Very small breakfast area, small enough that alot of guests were bringing breakfast back to their rooms due ti very limited seating.
Noisy outside at different times throughout nite (ac on would help, but ac was loud also)
If your over 6 feet tall you will find the shower small and akward to use.
Price overall is a little high for this type of hotel.

** We stayed on the second floor North side

Room Tip: Ask for a room on the back of the building to get a better sleeping experience.
See more room tips
  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, July 16, 2012
Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Top Contributor
65 reviews 65 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 11, 2012

Very conveniently located hotel. Clean room, friendly staff. No frill hotel. Very nice continental breakfast

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, September 25, 2012
We thank you very much for this nice comment. We always appreciate reading from our guests. We hope to welcome you again at the Comfort Inn Rivière-du-Loup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylmer, Ontario, Canada
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 8, 2012

We stayed on our way out to Prince Edward Island. We had a very comfortable king sized bed and the room had a microwave and fridge - handy when travelling. It also included a basic continental breakfast. We also had a new experience - after being in the room about half an hour, the front desk called us to see if everything was okay. That was a very nice touch. The price was average, I would say, at $122 per night.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, July 10, 2012
We thank you very much for this nice comment. We always appreciate reading from our guests. We hope to welcome you again at the Comfort Inn Rivière-du-Loup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver Bank
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed July 5, 2012

This facility is located in an ideal area -if- you are catching the early morning ferry across the St. Lawerence River, other wise it is rather out of the zone. It is also convenient to Hwy 20 to Quebec City. Staff were courteous and friendly and bilingual. The room was clean comfortable, however there was a noticeable fragrance in the lobby and hallways, almost like fabreeze or some such thing. It was almost like they were trying to mask something. I found it offensive, but then again I am " scent sensitive". The breakfast was OK, just the usual breads, pastry and cereal.The breakfast room is quite small and seated 12-16 people which made it crowded. There are at least 2 family restaurants very close by and the one we ate at was good.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, July 10, 2012
Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brossard, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 25, 2012

This hotel is mainly used for traveller passing thru. Hotel is clean but is less accessible for less mobile people. Breakfast room is really small.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guylaine D, General Manager at Comfort Inn Riviere-du-Loup, responded to this review, September 14, 2012
Thank you very much for your comments. We do read all the comments as it is the only way to improve ourselves. We hope to have the pleasure of welcoming you again at the Comfort Inn Rivière-du-Loup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Riviere-du-Loup

Address: 85 boul. Cartier, Riviere du Loup, Quebec G5R 4X4, Canada
Phone Number:
Location: Canada > Quebec > Riviere du Loup
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 15 Hotels in Riviere du Loup
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Riviere-du-Loup 2*
Number of rooms: 66
Official Description (provided by the hotel):
Comfort Inn Riviere-du-Loup is located off Highway 20, exit 507. One hour away to Edmundston, New Brunswick and 1H15 to the state of Maine. Ferry to St-Simeon/Riviere-du-Loup located less then 5 minutes drive operating from April until January 2. Whale watching cruise boat between June to September is less then 5 minutes driving. At the Comfort Inn we offer free wireless internet, free local calls, free parking, FREE Full Hot breakfast. All rooms are equipped with 32in LCD television. Rooms on the 1st floor have a patio door with direct access to the parking. Rooms on the second floor have a window that opens. Your pet is welcome in designated rooms, for a small fee. There is no elevator ... more   less 
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Also Known As:
Comfort Inn Riviere-Du-Loup Riviere Du Loup, Quebec
Riviere Du Loup Comfort Inn

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