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“Pleasantly impressed!” 5 of 5 stars
Review of BEST WESTERN PLUS Couchiching Inn

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BEST WESTERN PLUS Couchiching Inn
3.0 of 5 Hotel   |   440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada   |  
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Ranked #2 of 15 hotels in Orillia
Markham
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Pleasantly impressed!”
5 of 5 stars Reviewed November 3, 2013

We enjoyed our overnight stay, we weren't sure what to expect as we were not familiar with the Orillia area, however we were pleasantly impressed. The front desk staff were very efficient and friendly. The room was well maintained, clean and cozy and our king sized bed was very comfortable. Also, the distance to the casino was minimal. We had a lovely self-serve breakfast buffet and lots of Starbucks coffee. We would definitely stay again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, November 4, 2013
Thank you for staying with us! I'm so glad you enjoyed your experience with us and thank you for letting us know. Please so come stay with us again when you are in the Orillia Area!
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164 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2013

Our recent stay at the B.W. was excellent. Everything from check in to check out was a great experience. We have often stayed at this hotel while in the Orilia area as it is convenient to most activities especially in the summer. It is about 8 km from Casino Rama, it has an excelletn licensed restaurant open from I believe 5:00p.m. to 10:00 p.m. In the morning you can get a hot breakfast featuring scrambled eggs, sausage, bacon, oatmeal, juice, tea, coffee, bagels, bread, english muffins, yogurt, muffins, waffle makers, etc. and is served from 7:00 a.m. to 10:00 a.m./10:30 a.m. (weekends). The hotel has a large hot tub along with a two person sauna. I find it very quiet as more adults typically stay in this hotel. It also has a computer in the lobby if you need to be connected. My wife and I always enjoy our stay at this hotel.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, November 4, 2013
Thank you so much for your kind comments. We appreciate your patronage and hope to see you again in the near future. Thanks again! We look forward to serving you for many more years to come.
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Fredericton, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 30, 2013

The front staff was great. The young lady at the front desk with the British accent bent over backwards to help. The room was clean and modern, and the bed was very comfortable. The breakfast was great, but we were told that there was gluten free bread when there was none. Other than that one small thing, great stay and affordable in comparison to other places.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, November 4, 2013
Thank you for your comments and for letting us know about your experience at our hotel. This type of thoughtful feedback is extremley helpful and important to us in delvering the highest levels of quality and service to our vaulable customers. I will look into your gluten free request and speak with the Breakfast attendants. Thank you again for letting us know.
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Coquitlam, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2013

I had a great stay at the Best Western Couchiching in Orillia. The hotel staff were great, hotel was very clean and well maintained. I spent 1 week in Orillia and the hotel was a very comfortable stay away from home. My stay included a hot breakfast which was excellent to start the day.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, November 4, 2013
Thank you very much for taking the time to tell us about your stay. I'm so happy you had such an enjoyable stay. Thank you for your business and please do stay with us again when in the Orillia area again.
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A TripAdvisor Member
3 of 5 stars Reviewed October 20, 2013

A good decent place. Worth the buck you are paying. Always willing to do their best and very prompt. I usually use the B.W. where ever I go as I am sure that on the whole I will be comfortable and not disappointed with their service.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, November 4, 2013
Thank you for your comments. Your buiness is much appreciated, and we will do our very best to continue to meet your service needs. The growth we've experienced over the years is because of customers like you, who faithfully support our business.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 19, 2013

A very cosy and welcoming hotel lobby, which is satisfying after a long drive. Front desk was expecting us and upgraded us to a suite. Room was spacious. Beds were comfy, but note they are not queen size. However front desk addressed the issue. Breakfast room was spacious and very nice. Food was good, but please vary the style of the eggs each day. Scrambled everyday (rubbery); Coffee was good if you like Starbucks. Breakfast items must be replenished ie eggs, sausage, bread - we had to wait a long while until it was replenished. Not sure how to have used the 'fan' without having to use the a/c. The staff was extremely courteous. Excellent custome service!!! Would be nice to have some warm cookies in the lobby after a drive in the country ...just a suggestion. Location is excellent - nearby a trail by the lake a beautiful walk by the water. Overall a very pleasant experience at this hotel. A great getaway from the city.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, November 4, 2013
Thank you very much for your comments. We highly appreciate your feedback as it will assist us in becoming better at what we do. Your continued patronage and suggestions are a vital part of our growth. and for that, we are most grateful. Please come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2013

We stayed here after attending a concert at Casino Rama, a short drive away. The front desk & restaurant staff were extremely courteous & efficient. I also received a free room upgrade, I really felt like a valued guest. The premises and room was well kept, the bed SUPER comfortable. The complementary breakfast was better than other Best Westerns I have stayed at. I would definitely recommend this hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigMusil, General Manager at BEST WESTERN PLUS Couchiching Inn, responded to this review, October 7, 2013
Thank you for taking the time to tell us your satisfaction with our accommodations and service during your recent stay at our hotel. We appreciate your patronage and hope you will stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Couchiching Inn

Address: 440 Couchiching Point Road, Orillia, Ontario L3V 6P8 , Canada
Phone Number:
Location: Canada > Ontario > Orillia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 15 hotels in Orillia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Couchiching Inn 3*
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Also Known As:
Best Western Plus Couchiching Hotel Orillia
Best Western Orillia
Orillia Best Western
BEST WESTERN PLUS Couchiching Inn Orillia, Ontario

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