I had raved about the Sunday brunches at this restaurant since last Nov. 2011 and stated that it was the best in town.
We went there on Nov. 4, 2012...and what a disappointment! The buffet is now in a room of its own and is half of what it used to be! The bacon and sausages were overcooked, the roast beef was tough and overcooked,the chicken was dry....nothing was appealing. It was a total disappointment!
We read in the paper a week later that the restaurant had hired a new chef. Giving them the benefit of a doubt, we tried them again on Nov. 18. Although the roast beef was nice and tender, the rest of the buffet was sparse and once again grossly overcooked and dry. It was a tiny bit better but pales in comparison to last year. Hopefully their new chef was not involved in the brunch buffet!
The restaurant staff is still excellent...polite, helful, friendly, and thoroughly efficient!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 22, 2012
Thank you, for bringing this to our attention. We regret any inconvenience you have experienced, and we assure you that we are anxious to retain you as a satisfied customer. Our food & beverage team is reviewing the information you sent us and is conducting a full investigationin order to resolve this matter fairly. We appreciate your patronage through out the years and hope that you will give us another chance to show our improvements. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.